Chief of Staff

VSCO•San Francisco, CA

2d•$150,000 - $175,000•Hybrid

About The Position

VSCO is seeking a Chief of Staff to work directly with the CEO to drive company-wide execution. This role involves owning high-stakes projects, building operating rhythms for team alignment, and ensuring that critical tasks are completed. The Chief of Staff will be involved in various aspects of the business, including planning, hiring, product, go-to-market, finance, and culture. The position offers direct mentorship from an experienced CEO, access to strategic decision-making processes, and the opportunity to contribute to building a company that supports photographers. This role is ideal for individuals with 5+ years of experience who are execution-oriented and eager to gain comprehensive business experience.

Requirements

5+ years of experience in operations, consulting, strategy, business development, or a cross-functional startup role
Demonstrated ability to run complex, multi-stakeholder projects from kickoff to completion
Strong systems thinker: you build processes that scale, not workarounds that hold
Executive partnership: you are comfortable partnering with the CEO and other senior executives, asking difficult questions, challenging assumptions respectfully, and driving accountability across leadership teams
Excellent written communicator: you write clearly and concisely, whether it's a decision memo or a company update
Strong synthesizer: you take ambiguous information and turn it into clear recommendations that reduce complexity and help people drive outcomes quickly
High judgment and discretion: you know what to escalate, what to handle, and what to let go
Genuinely curious about business: how companies grow, how teams operate, how decisions get made
Fluent using AI tools: you use them to work faster and think better, not as a substitute for judgment, are able to elevate others to use them in a best-in-class way

Nice To Haves

Teams you've been part of move faster and with more clarity after you join them
You've consistently taken on more than your title suggested, and delivered
Operational problems you drive get solved with extreme ownership
You've operated as the "glue" on a team before, making everyone around you more effective
You turn messy information into clear recommendations that people can act on
When you don't know the answer, you find it instead of letting yourself get blocked
You write a good memo. Not verbose. Concise
You want to become a better business leader, and you understand that the fastest path is doing real work alongside someone great

Responsibilities

Own the company's operating cadence: weekly leadership syncs, monthly business reviews, quarterly and annual planning
Track priorities, decisions, and commitments across the leadership team; make sure nothing important falls through the cracks
Build lightweight systems that keep teams aligned and moving without adding bureaucracy
Be the CEO's closest day-to-day operational partner: anticipate needs, manage inbound priorities, and protect focus on the highest-leverage work
Serve as a strategic sparring partner to the CEO: pressure-test ideas, challenge assumptions, and help sharpen thinking before it goes anywhere important
Prepare the CEO for high-stakes conversations with crisp briefing materials, clear decision framing, and the right context
Draft memos, strategic updates, and communications on behalf of the CEO; act as a trusted proxy when the CEO can't be in the room
Lead initiatives that don't fit neatly inside one function: planning processes, org design, go-to-market launches, vendor relationships, internal tooling
Identify where cross-functional work is stalling; surface ownership gaps, resolve friction, and drive follow-through
Be the person who can be dropped into any problem and trusted to figure it out
Support board meeting prep, investor communications, and company-wide all-hands
Partner with our People team on headcount planning, new hire onboarding, and leadership team offsites
Help design and communicate internal processes that reflect how VSCO works and what it stands for