Chief of Staff for a U.S. Haircare and Beauty E-commerce

Paired

7h•Remote

About The Position

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location. Role Overview Our client is a U.S.-based e-commerce that specializes in haircare and beauty products, particularly focusing on hair extensions, wigs, and related hair products. They offer a variety of textures, styles, and colors, catering mostly to consumers looking for premium or high-quality hair products. We are hiring a Chief of Staff to the CEO to drive company-wide execution, enforce operational rigor, and ensure strategic initiatives deliver flawless results. This is not a task-tracking role — it’s an enterprise execution role. As the CEO’s execution partner, the Chief of Staff ensures alignment across Growth, Brand, Product, and Operations, while proactively removing bottlenecks that hinder scale. Your mandate is clear and demanding: Launch initiatives on time, every time. Assign clear ownership for every project. Ensure nothing falls through the cracks. This role is ideal for a high-potential operator who aspires to take on broader P&L responsibility in the future. This role is open to all United States residents.

Requirements

Proven experience driving execution across complex, cross-functional initiatives
Experience operating within fast-growing consumer brands (CPG preferred)
Strong cross-functional influence and executive communication skills
Demonstrated ability to optimize systems, not just manage projects
High ownership and comfort operating in high-intensity environments

Nice To Haves

Obsessed with clarity, speed, and execution standards
Comfortable enforcing accountability across senior leaders
Strong strategic thinker with operational depth
Sees bottlenecks before they become problems
Works with urgency and discipline
Aspires to grow into a President-level operator

Responsibilities

Translate CEO priorities into structured execution plans
Ensure strategic initiatives move from idea to implementation seamlessly
Maintain alignment across executive leadership
Surface risks early and drive solutions quickly
Architect and enforce execution frameworks across departments
Ensure every initiative has clear ownership, timelines, and measurable outcomes
Hold teams accountable to deadlines and commitments
Escalate issues that threaten execution velocity
Oversee execution of growth initiatives, product launches, campaigns, and new channel expansion
Build repeatable launch frameworks
Tighten timelines and eliminate friction across cross-functional efforts
Improve launch velocity without sacrificing quality
Audit workflows across departments
Standardize documentation and operational processes
Increase transparency into project status, risk, and resource allocation
Continuously improve systems for speed and clarity
Identify communication gaps and structural inefficiencies
Improve interdepartmental coordination
Strengthen accountability structures across leadership