Chief of Staff

Packet Digital, LLC•Fargo, ND

20d

About The Position

The Chief of Staff (CoS) is a strategic, operational, and execution-focused partner to the CEO across Packet Digital and Badland Batteries. This role enables the CEO to operate at maximum effectiveness by owning cross-functional initiatives, ensuring organizational alignment, driving strategic priorities, and amplifying executive decision-making. The Chief of Staff operates at the intersection of strategy, operations, communications, and culture-acting as an integrator, problem-solver, and force multiplier for the CEO.

Requirements

4-8+ years of experience in roles such as strategy, operations, program management, management consulting, product leadership.
Proven ability to lead complex cross-functional initiatives in a fast-moving environment.
Exceptional written, PowerPoint and verbal communication skills, strong analytical thinking, and organizational skills.
Strong business judgment, discretion, and the ability to act with executive presence.
Excellent executive functioning – able to manage multiple company-critical initiatives and deliver them on time.

Nice To Haves

Experience working directly with or supporting C-level executives.
MBA or relevant advanced degree.
High IQ, high EQ, identify what's important and gets it done collaboratively.
Thrive in ambiguity and quickly bring structure to chaos.
Seamlessly context-switch between high-level strategy and detailed execution.
Operate with urgency, decisiveness, and emotional intelligence.
Act as a force multiplier-making the CEO and entire leadership team more effective.
Bring humility to work and be willing to do menial tasks with joy.

Responsibilities

Prepare CEO-level communications including presentations for conferences, board meetings, investor briefs, and internal strategic updates – coordinating across teams
Ensure the executive team is aligned, informed, and operating efficiently through meeting prep, agenda design, and follow-through on action items.
Act as a representative of the CEO in selected internal and external conversations. Take ownership for weekly company-wide updates.
Facilitate cross-team collaboration on CEO's priority strategic initiatives and resolve blockers that hinder progress (by developing collaborative relationships).
Drive special projects, key proposals, cross-functional initiatives, and mission-critical operational improvements end-to-end.
Partner with senior leadership to translate company strategy into operational plans and measurable end-to-end milestones.
Make sure that important things don't get dropped; partner with the CEO to make her more effective.
Oversee preparation for monthly manager meeting and quarterly planning; track progress on company goals, work with function leaders to prepare quarterly reports.
Support CEO in managing outreach to high-value relationships with strategic partners.
Oversee preparation and follow-through for critical external proposals, engagements, conferences, and meetings.
Coordinate community engagement; provide factory tours (once you're up to speed).