Chief of Staff to Engineering

BuildOps

5d•Hybrid

About The Position

BuildOps is seeking a Chief of Staff to Engineering to partner closely with engineering leadership and help drive operational excellence across the organization. This role is ideal for someone who thrives in fast-paced, high-growth environments and enjoys bringing structure, clarity, and momentum to complex initiatives. You will help improve how the Engineering organization plans, communicates, executes, and scales. You’ll work across leaders and teams to keep priorities moving, remove friction, and ensure key initiatives translate into outcomes. The right candidate is highly organized, analytical, low ego, and able to move fluidly between strategy and execution. They are comfortable operating behind the scenes, influencing without authority, and stepping into ambiguous situations to create order.

Requirements

5+ years of experience in consulting, business operations, program management, strategy, Chief of Staff, or a similar role
Experience supporting senior leaders in a high-growth technology company
Strong project and program management skills, with the ability to manage multiple workstreams at once
Excellent written and verbal communication skills, including the ability to distill complex topics into clear recommendations
Strong analytical and problem-solving skills; comfort working with data to support decision-making
Ability to influence across teams and levels without direct authority
High level of judgment, discretion, and professionalism
Comfortable with ambiguity and able to create structure in evolving environments
Highly organized with exceptional attention to detail and follow-through

Nice To Haves

Experience working closely with Engineering, Product, or Technical leadership
Experience in SaaS or other fast-paced startup environments
Familiarity with organizational planning, KPI development, and operating reviews
Experience building internal processes, dashboards, and executive reporting
Background in management consulting, business operations, or technical program management

Responsibilities

Partner with Engineering leadership to drive strategic priorities and improve organizational effectiveness
Lead cross-functional initiatives from planning through execution, ensuring clear owners, timelines, risks, and follow-through
Build and maintain operating rhythms for the Engineering organization, including planning cadences, leadership meetings, business reviews, and follow-up actions
Help define and improve core processes across planning, prioritization, communication, and execution
Track progress against key initiatives and surface insights, blockers, and recommendations to leadership
Prepare materials, analysis, and recommendations for leadership discussions, decision-making, and executive updates
Drive alignment across Engineering and cross-functional partners including Product, Design, Customer Experience, IT, and G&A
Improve visibility into organizational health through dashboards, metrics, reporting, and structured updates
Identify gaps, inefficiencies, and coordination challenges, then proactively design and implement solutions
Support special projects related to scaling the Engineering organization, organizational design, headcount planning, vendor management, and operational readiness as needed

Benefits

Generous equity grant, become an owner in our company!
A comprehensive benefits package
Flexible PTO and hybrid work schedules
One-time work-from-home allowance
Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
Company events and team-building activities, both in-person and virtual
Fast-paced, collaborative, and dynamic work environment
Opportunities for growth and career advancement
Chance to work with cutting-edge technology and innovative solutions
The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers