Chief of Staff, Strategic Initiatives
About The Position
PhareOS | R1 RCM is a leading provider of technology-driven solutions for hospitals, health systems, and medical groups, aiming to transform patient experience and financial performance. The Chief of Staff, Strategic Initiatives to the President, PhareOS acts as a strategic integrator and execution leader, ensuring alignment between enterprise priorities, growth strategy, and operational execution across various departments including Enterprise Deployments, Payer Analytics, Product, and Engineering. This role orchestrates the operating rhythm through leading key initiatives, executive forums, QBRs, board-level materials, and cross-organizational planning. The position translates strategy into disciplined execution, enhances communication and collaboration, and ensures strategic goals are operationalized throughout the organization.
Requirements
- 12+ relevant strategy experience, including 8+ years in a senior leadership role
- Proven track record of leading and executing successful strategic initiatives with ROI modeling
- Proven executive and board presentation experience
- Strategic and operational orientation, with flexibility and willingness to move seamlessly between hands-on execution and higher-level strategic thinking as needed
Nice To Haves
- Healthcare, healthcare technology, or RCM experience
- Experience in PE-backed or high-growth environments
- Familiarity with solution-based GTM models
- Consulting background, MBA, prior operational leadership or strategy roles
Responsibilities
- Serve as the primary integrator across Enterprise Deployments, Payer Analytics, Product, Engineering and cross-functional partners to translate strategy into execution and ensure cross functional accountability.
- Partner with Finance and Product to align growth strategy, investment prioritization, and resource allocation.
- Drive organizational cohesion, transparency, and communication across the business and adjacent corporate teams.
- Identify enterprise level risks, interdependencies, and opportunities; develop frameworks for rapid decision making and escalation.
- Architect and manage the operating cadence, including MORs, QBRs, All Hands, leadership staff meetings, weekly performance reviews, and cross functional initiative reviews.
- Design and facilitate agendas, ensuring clarity of goals, ownership, follow through, and outcomes.
- Ensure action items, decisions, and priorities “stick,” and drive follow up across teams to maintain alignment and accountability.
- Develop structure and processes for improved communication and effectiveness within the organization and between the org and broader R1.
- Lead high priority, cross functional initiatives tied to growth, operational excellence, commercial readiness, client outcomes, and transformation.
- Oversee program structure, resourcing, KPIs, and stakeholder alignment.
- Conduct benchmarking, market analysis, and competitive intelligence to inform strategic decisions.
- Track, report, and escalate against initiative progress and key milestones.
- Lead the development, synthesis, and refinement of CEO-, CFO-, ELT-, and Board level materials related to PhareOS, market positioning, roadmap execution, client outcomes, and performance.
- Anticipate executive questions, prepare defensible analysis, and ensure consistent, high quality storytelling across the business.
- Serve as a subject matter advisor for key executive conversations, briefings, and decision sessions.
- Partner with HR, Finance, and Communications on talent strategy, org design, change management, and cross team engagement.
- Help drive cultural alignment, leadership effectiveness, and communication flow across the organization.
- Build strong relationships across the organization to increase effectiveness, transparency, and collaboration.
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
