Chief of Staff, Office of CEO & Pres

Children's National Hospital

4d•$156,104 - $260,166•Onsite

About The Position

The Chief of Staff, Office of the CEO and President provides leadership and operational support to the President & CEO in advancing organizational priorities and ensuring effective execution of key initiatives. Serving as a trusted advisor and liaison to the CEO, this role coordinates executive priorities, facilitates cross-functional collaboration, and drives accountability for organizational commitments and initiatives. The Chief of Staff works closely with executive leaders to support alignment, decision-making, communication, and follow-through on enterprise priorities. The role is responsible for developing and maintaining performance tracking tools, coordinating executive governance and leadership processes, supporting executive performance management activities, and monitoring progress against key organizational goals. This position serves as a central point of coordination for the Office of the President, ensuring effective communication, operational efficiency, and organizational alignment across departments. The Chief of Staff partners with leaders throughout the organization to facilitate implementation of strategic and operational initiatives, identify and resolve barriers to execution, and provide leadership reporting that supports informed decision-making and organizational performance.

Requirements

Bachelor's Degree in Business, Health Administration or a related field (Required)
At least twelve years of progressively responsible experience in healthcare administration, executive operations, strategic initiative execution, project management, or organizational leadership, including experience supporting senior leaders and leading cross-functional initiatives in a complex organization. (Required)
At least 7 years supervisory/management experience in related job function. (Required)
Strong leadership, relationship management, and influencing skills with the ability to work effectively across all levels of the organization.
Demonstrated experience leading complex, cross-functional projects and organizational initiatives.
Excellent written, verbal, and presentation communication skills.
Strong analytical, problem-solving, and decision-support capabilities.
Ability to manage multiple priorities in a fast-paced, highly matrixed environment.
Experience developing executive-level presentations, reports, and performance metrics.
Knowledge of healthcare operations, administration, and organizational performance management.
Ability to handle confidential and sensitive information with sound judgment and discretion.

Responsibilities

Serve as a trusted advisor to the CEO on operational, organizational, and executive-priority matters.
Assess, prioritize, and coordinate issues requiring CEO engagement and decision-making.
Gather information, synthesize findings, and prepare recommendations to support executive decision-making.
Enhance organizational effectiveness by streamlining processes, communications, and follow-up on executive priorities.
Act as a liaison between the CEO and executive leaders to facilitate communication, alignment, and resolution of issues.
Monitor progress on CEO and executive leadership priorities and facilitate accountability for deliverables and outcomes.
Coordinate executive leadership meetings, leadership councils, and cross-functional committees.
Support executive agenda management and leadership planning activities.
Assist with executive goal-setting, performance review processes, and leadership development planning.
Prepare executive-level reports, presentations, and briefing materials.
Represent the Office of the President in meetings and organizational initiatives as delegated by the CEO.
Partner with Marketing and Communications to support executive messaging and leadership communications.
Develop presentations, speeches, talking points, and executive correspondence on behalf of the CEO.
Ensure alignment of executive communications with organizational priorities and approved strategic objectives.
Coordinate communication efforts related to major organizational initiatives, leadership announcements, and stakeholder engagements.
Support preparation of materials for Board meetings, executive leadership meetings, community events, and external engagements.
Support the execution, monitoring, and reporting of enterprise strategic priorities approved by the CEO, Executive Leadership Team, Board of Directors, and Office of Strategy.
Facilitate cross-functional coordination to support timely execution of strategic and operational initiatives across the organization.
Monitor initiative milestones, dependencies, risks, and outcomes, escalating issues as appropriate.
Develop and maintain executive dashboards, scorecards, and reporting tools to track organizational priorities and performance indicators.
Coordinate enterprise action plans and ensure leaders are aligned around key objectives, deliverables, and timelines.
Identify and remove barriers that may impede execution of organizational priorities.
Lead special projects and initiatives on behalf of the Office of the President that require executive coordination and organizational alignment.
Facilitate follow-through on decisions made by the CEO and Executive Leadership Team and monitor progress toward expected outcomes.
Partner with the Office of Strategy to support implementation and organizational adoption of approved strategic initiatives.
Provide regular updates to executive leadership regarding progress, risks, dependencies, and resource needs associated with strategic priorities.
Coordinate meeting preparation, materials, follow-up actions, and reporting related to executive leadership activities.
Support governance activities through preparation of reports, presentations, analyses, and executive materials.
Assist with planning and coordination of executive retreats, strategic work sessions, leadership forums, and organizational planning meetings.
Maintain tracking mechanisms for organizational goals, executive commitments, and enterprise initiatives.
Facilitate communication and collaboration among executive leaders and key stakeholders.
Support organizational effectiveness initiatives and process improvement efforts that strengthen enterprise execution and accountability.
Support executive recruitment, onboarding, and leadership transition activities as needed.
Manage the budget and administrative operations of the Office of the President.
Partner closely with Human Resources, Finance, Strategy, Operations, Philanthropy, Government Affairs, Marketing, and Communications to advance organizational priorities.
Perform other duties and special projects as assigned by the CEO.