Chief of Staff, Legal

Nooks•San Francisco, CA

About The Position

This is the second hire into Nooks Legal team and the right hand Chief of Staff to our VP of Legal. You will build the foundations of the function: the systems, processes, and AI layer that allow Legal to keep pace with a quickly growing company. Day to day, you will be the Legal team's partner to go-to-market, own the operations and technology the function runs on, and handle requests that do not need a lawyer while escalating the ones that do. If you are a senior paralegal, contract manager, or legal operations professional with deep AI fluency, this is written for you. You do not need to be a lawyer. You do need to have used AI tools meaningfully in your own work and have a feel for where they save real time and where they quietly get things wrong. If you have ever thought most of your week could be automated and been mildly annoyed that nobody had done it, we should talk.

Requirements

Senior paralegal, contract manager, legal operations professional, or strong operator from an adjacent function with AI fluency.
Worked with commercial contracts and have good judgment about where the risk sits in a negotiation, what matters, and what can be conceded.
Draft accurately and quickly, and be careful with versions.
Good instincts about what you can decide, what needs to be escalated, and the confidence to make decisions rather than simply pass everything up.
Excellent communicator who enjoys working closely with a thriving sales team.
Ability to hold a position under commercial pressure while remaining easy to work with.
Used AI tools seriously in your work rather than simply tried them, and can tell us where they earned their keep and where you stopped trusting the output.
Comfortable with ambiguity, as some foundations are already in place and others will be built from scratch.

Nice To Haves

Having built prompts, workflows, or agents of your own is a strong plus.

Responsibilities

Partner with go-to-market, leading on commercial contract questions where a position already exists, across MSAs, DPAs, NDAs, and standard terms.
Be the trusted partner and day-to-day support for the sales team, so Legal is something they work with rather than wait on.
Build the workflows and processes that route legal work effectively, in partnership with Revenue Operations.
Create and maintain self-serve guidance that enables the team to answer more questions independently over time.
Handle inbound requests across privacy, vendor and procurement matters, and routine compliance and corporate matters.
Resolve what is covered by existing policy, escalate what requires legal judgment, and make sure requests arrive complete.
Own the operations and technology the function runs on, including contract lifecycle management, signature routing and authority, and subprocessor and customer notification processes.
Own and extend the AI layer, maintaining and extending the library of AI agents for contract review, NDA triage, data protection, and privacy questions, and deciding what gets automated next.
Measure where the agents get things wrong and feed improvements back into the system.
In partnership with the VP of Legal, define where an agent can decide and where a human must.