Chief of Staff, Consumer Printing Solutions and Services

HP•Vancouver, WA

11d

About The Position

The Chief of Staff, Consumer Printing Solutions and Services partners with the Division President to articulate business strategy, translate it into business priorities, goals, and key initiatives. This role defines and drives the creation of the strategic narrative, collaborates with business leaders and strategic partners for QBR and customer presentations, and prioritizes key initiatives for the leadership team. The Chief of Staff defines executable plans, tracks progress, signals performance gaps, works with the team to resolve issues, defines mitigation plans, and delivers key initiatives to drive business results. This role ensures the organization makes timely decisions on key initiatives by influencing and coordinating across teams, manages engagement with key stakeholders, and leads strategic long-term business planning (LTP) in alignment with Finance, HR, partners, and business leaders. Additionally, the Chief of Staff defines, drives, and improves processes around operational cadence, including staff meetings, leadership F2Fs, monthly and quarterly reviews, budgeting, results tracking, and metrics. They also drive face-to-face planning session agendas and content preparation, lead an effective teamwork environment, identify key meetings and events, and drive the communication strategy and plan for the organization, including executive communications. The role also ensures accountability across all teams by building appropriate milestones and measurements into project plans and drives projects as needed, acting as a liaison with other CoS roles.

Requirements

Strong storyteller with the ability to translate strategy into a cohesive narrative and bring stakeholders along the journey.
Ability to define and articulate a long-term strategy, break the strategy into executable programs, drive complex programs to achieve stated strategy.
Ability to navigate complex organizational structures, influence stakeholders, and motivate cross –organizational teams to achieve stated program goals & business objectives.
Exercises a high degree of maturity, discretion, and integrity, especially as this role frequently requires handling of sensitive and confidential information.
Key competencies are superior judgment, problem resolution, team building, negotiation, decision-making skills.
Ability to create effective relationships and collaborate internally and externally at all organizational levels.
Strong project management skills: ability to lead high profile projects forward and effectively leverage available resources to drive results in ambiguous situations with multiple constituencies.
Ability to successfully navigate tactical objectives.
Superb written and oral communication skills required.

Responsibilities

Partner with the Division President to articulate the business strategy, translate the strategy into business priorities, goals, and key initiatives.
Define and drive the creation of the strategic narrative collaborating with business leaders and strategic partners for all QBR and customer presentations.
Prioritize key initiatives and focus areas for the leadership team, allocate key action items to the leadership team with clarity and clear accountability.
Define executable plans for key initiatives with clear timelines and accountabilities and track progress.
Own, operationalize and program manage key initiatives, track progress, signal performance gaps, work with the team to resolve issues, define mitigation plans, and deliver key initiatives to drive business results.
Drive to ensure the organization makes timely decisions on key initiatives across the division and functional partners by influencing and coordinating across the teams.
Manage the engagement with key stakeholders in partnership with the senior leader.
Lead strategic long-term business planning (LTP), alignment with Finance, HR, partners, and business leaders.
Define, drive, and improve processes around operational cadence: staff meetings, leadership F2Fs, monthly and quarterly reviews, budgeting (headcount and travel), results tracking, and metrics.
Drive face-to-face planning session agendas and content preparation activities.
Lead an effective teamwork environment through facilitation of staff meetings, collaboration, and alignment across the leadership team.
Identify key meetings and events and flag stakeholders for support.
Drive comms strategy and comms plan: communication to the organization – focused, on driving awareness, engagement, and alignment. (AEM, newsletters, websites, etc.), Manage executive communications, both internal to the organization and to partner organizations ensuring cascade of business strategy narrative.
Ensure accountability across all teams by making sure appropriate milestones and measurements are built into project plans.
Drive projects as needed across a variety of topics and areas (non-strategic initiatives, i.e. contract workers).
Liaison with Print, Office, Category, and Engineering CoS.

Benefits

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave