Chief Of Policy & Organizational Development

State of Maryland•Baltimore City, MD
•Onsite

About The Position

The Maryland Department of General Services (DGS) is seeking a Program Manager Senior I to serve as Chief of Policy and Organizational Development. The position manages the department’s policy research, drafting, and standardization function and establishes DGS’s first dedicated policy training and leadership development function. The Chief works with divisions to build their capacity to develop sound and consistent policy. The position reports to the Director of Strategic Policy Initiatives, Innovation, and Compliance and serves as a peer to the Chief Compliance Officer and the Chief of Performance Improvement & Innovation. This is a Management Service position serving at the pleasure of the Appointing Authority (at-will).

Nice To Haves

  • Master’s degree from an accredited college or university in Public Administration, Public Policy, Business Administration, Organizational Development, Organizational Leadership, or a related field.
  • Experience leading policy development and organizational development initiatives, including developing, evaluating, and implementing policies, procedures, strategic initiatives, and organizational improvement efforts.
  • Experience advising executive or senior-level leadership on organizational strategy, policy development, operational effectiveness, workforce planning, and organizational change.
  • Experience leading enterprise-wide or cross-functional initiatives, including strategic planning, process improvement, organizational restructuring, change management, and performance improvement.
  • Experience working in Maryland State government or another governmental organization, with knowledge of State personnel policies, regulations, legislative processes, and/or the State Personnel Management System (SPMS).

Responsibilities

  • Manage DGS’s policy research, drafting, and standardization function in support of the Director’s policy framework.
  • Establish and lead the agency’s dedicated training and leadership development function, including an annual training plan, leadership programming for supervisors and managers, agency-wide policy literacy workshops, training toolkits, and coaching for staff and emerging leaders.
  • Conduct legal, regulatory, and best-practice research and draft new and revised department-wide policies reflecting legislative changes, operational data, and stakeholder feedback.
  • Serve as the agency’s governance authority for the policy lifecycle, including policy format, templates, drafting standards, approval workflow, centralized policy tracking system, and Master Review Schedule.
  • Serve as the day-to-day point of contact for divisions on policy questions and facilitate cross-functional working sessions.
  • Coordinate with peer Chiefs on policies within their domains and maintain external partnership policies such as the Tenant Handbook.
  • Prepare briefing materials for quarterly leadership briefings and contribute metrics to the annual Policy Effectiveness Report.

Benefits

  • Tuition reimbursement, if funding is available, for those who qualify
  • Flexible work schedules and telework opportunities for many positions
  • Free mass transit in Baltimore and Annapolis
  • Generous paid leave that increases with years of service
  • Paid holidays
  • Health coverage with low out-of-pocket costs
  • Employee and employer contributory pension plan
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