Chief Of Health Services

Arizona Department of Administration•Phoenix, AZ
•Onsite

About The Position

The Arizona Department of Corrections, Rehabilitation & Reentry is hiring a Chief of Health Services (Deputy Assistant Director) to lead comprehensive medical, mental health, and dental operations across agency facilities and contracted prisons. The role partners with executive leadership, vendors, and agency stakeholders to promote operational excellence, high-quality patient care, and compliance with applicable standards. It leads policy development, budget planning, and initiatives to modernize service delivery, advises agency leadership, analyzes healthcare metrics, and represents the agency in inter-agency committees, facility audits, and statewide executive forums. The position manages the Healthcare Services Division and supports the Deputy Director with operational duties and special assignments. It requires leadership across multidisciplinary teams, management of complex healthcare challenges, and the ability to improve healthcare outcomes throughout a large correctional system. The role includes driving on state business and may involve facility tours, inspections, community events, and training sessions.

Requirements

  • Five or more years of progressively responsible experience in correctional health services, healthcare management, public health administration, or administrative/business roles within a Department of Corrections.
  • Relevant managerial experience may substitute for the degree requirement.
  • Knowledge of correctional healthcare management and supervision; applicable laws and standards, including the U.S. Constitution, Arizona Revised Statutes, NCCHC, and ACA standards; and personnel and administrative procedures for licensed and certified healthcare professionals.
  • Knowledge of policies, procedures, and regulations related to privatized inmate medical, mental health, and dental services.
  • Knowledge of quality assurance, action planning, project management, fiscal management, budgeting, procurement, contracting, correctional operations, offender classification, treatment philosophies, agency policies, the criminal justice system, and computer systems including Windows OS, Google Suite, and department databases.
  • Skills in communication, leadership, team coordination, mentoring, time management, decision-making, organization, budgeting, contract interpretation, financial oversight, research, data analysis, stakeholder collaboration, project management, and common software applications.
  • Ability to direct and evaluate medical, dental, and mental health programs and staff; analyze and improve policies, procedures, and contracts; communicate effectively; compile data and prepare reports and evidence-based recommendations; manage priorities and deadlines; build productive stakeholder relationships; exercise sound judgment and administrative supervision; and travel and drive on official state business.
  • Pass a pre-employment background investigation.
  • Complete a tuberculosis test during New Employee Orientation and annually thereafter.
  • Successfully complete E-Verify requirements.
  • If driving on state business, hold and maintain a current, valid, class-appropriate driver’s license, complete required training and record checks, and maintain an acceptable driving record. Employees using a personally owned vehicle on state business must maintain the required liability insurance.

Nice To Haves

  • Bachelor’s or master’s degree in healthcare administration, public health, public administration, nursing, behavioral health, criminal justice, business administration, or a related field.

Responsibilities

  • Manage operations and oversight of the Healthcare Services Division.
  • Ensure vendors at agency facilities and contracted prisons comply with healthcare delivery standards and applicable laws, rules, regulations, ACA and NCCHC standards, and agency policies.
  • Lead strategic initiatives and project teams to gather data, research issues, and implement solutions.
  • Develop short- and long-range plans and goals for the Division and support the Department’s strategic business plans.
  • Coordinate assignments, provide guidance, and monitor divisional progress.
  • Direct the Division’s budget preparation and planning.
  • Advise Department leadership as a subject matter expert on healthcare challenges and barriers.
  • Support the Deputy Director with operational duties and special assignments.
  • Lead project update meetings with divisional leadership and attend executive meetings and multidisciplinary work teams.
  • Represent the agency at community events, facilitate or attend training, tour facilities, and conduct scheduled and unscheduled inspections as needed.
  • Provide administrative leadership for strategic plans, statistical and annual reports, and legislative requests.
  • Drive on state business and perform other duties as assigned by the Deputy Director or Director.

Benefits

  • Vacation and sick days with 10 paid holidays per year.
  • Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program).
  • Medical, dental, life, short-term disability, and long-term disability insurance options.
  • Retirement program through the Arizona State Retirement System, with enrollment eligibility effective after 27 weeks of employment.
  • Optional deferred compensation plans and credit union membership.
  • Wellness program.
  • Incentivized commuter club and public transportation subsidy program.
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