Chief Nursing Officer (CNO) - Post Acute Services - Paducah, KY

Community Hospital Corporation•Paducah, KY

3h•Onsite

About The Position

ContinueCARE Hospital is seeking a Chief Nursing Officer (CNO) to lead the day-to-day operations of clinical services at ContinueCARE Hospital at Baptist Health Paducah, a 37-bed Long Term Acute Care Hospital (LTACH) located within Baptist Health Paducah. Reporting directly to the CEO, the CNO manages and supervises clinical staff and ensures staffing levels, competency, and coverage meet patients’ immediate and complex needs. The CNO promotes high-quality nursing care in accordance with ANA Standards of Practice and, with professional staff, plans, coordinates, manages, and evaluates LTACH clinical programs and services using a team-based approach to patient care. As a member of the leadership team, the CNO oversees nursing operations, drives quality initiatives, and fosters a positive work environment. The role includes setting clear expectations, holding self and others accountable, demanding high performance, delivering results, and creating an ownership culture. The CNO is responsible for nursing operations and standards, patient satisfaction, safety and quality of care, nursing budgets and financial stewardship, staffing and performance management, physician and stakeholder relationships, talent development, change initiatives, and maintaining nursing-related accreditations, licensure, designations, and regulatory compliance. The position requires a bachelor’s degree in nursing, current RN licensure in the state where the hospital is located, at least three years of direct patient care experience in an LTACH or acute-care setting, and at least two years of nursing management experience. The candidate must live within 30 miles of the hospital. An MSN is preferred or the candidate may be enrolled and progressing toward one. LTACH experience is highly desirable, and critical-care experience is preferred.

Requirements

Bachelor’s degree in nursing from an accredited university program.
Current Registered Nurse licensure in the state where the assigned hospital is located, maintained throughout employment.
At least three years of direct patient care experience in an LTACH or acute-care setting.
At least two years of nursing management experience, such as nursing manager, nursing director, CNO, or equivalent experience.
Must live within 30 miles of the hospital.
Ability to define realistic, specific goals and objectives and prioritize objectives.
Ability to organize and manage multiple priorities.
Ability to manage people in a way that builds morale and group commitment to goals and objectives.
Ability to work with all levels of management while respecting differences.
Ability to communicate and relate well with others.
Trustworthiness.
Ability to identify and resolve operational and administrative problems.
Ability to work with the Medicare system and adapt to changes.
Ability to work independently.
Proficiency with PCs, including Microsoft Word and Excel.
Knowledge of healthcare-industry concepts and terminology and the ability to apply them.
Strong customer orientation.
Critical-thinking skills.
Sound judgment and timely decision-making.

Nice To Haves

Master of Science in Nursing (MSN), or enrollment and progress toward an MSN.
LTACH experience.
Critical-care experience.

Responsibilities

Provide, manage, and supervise clinical staff, ensuring appropriate staff competency, numbers, and coverage for patient needs.
Promote the overall quality of nursing care in accordance with ANA Standards of Practice.
Plan, coordinate, manage, and evaluate clinical programs and services in conjunction with professional staff.
Convey hospital and CHC values through personal conduct and foster teamwork, employee engagement, accountability, and quality results.
Define and implement operational standards, policies, and procedures for assessing, meeting, and evaluating nursing care needs.
Analyze internal and external operational and clinical data, identify and prioritize needs, and implement operational improvements.
Establish an organized nursing service and administrative structure with a clear chain of command; ensure nursing services are provided or supervised by a registered nurse and at least one registered nurse is on duty at all times.
Promote excellent customer service and meet or exceed patient expectations and satisfaction.
Incorporate recognized professional standards and expert literature into nursing policies and procedures; implement changes that improve safety, quality of care, and patient rights.
Integrate nursing services into the organization’s quality assessment and performance improvement program.
Prepare and manage nursing operating, special-project, and capital budgets; use appropriate productivity measures, support revenue-cycle needs, meet budget-critical financial metrics, and steward financial resources.
Determine staffing requirements and ensure adequate numbers of competent, credentialed, educated, trained, motivated, and engaged staff, including contract labor.
Direct performance management practices, including timely feedback, recognition, and addressing problem behavior or poor performance.
Collaborate with the Medical Staff to identify and resolve issues affecting nursing and patient care, and foster effective communication and harmonious relationships among patients, nursing staff, medical staff, and the public.
Build trust and rapport through timely communication, maintain medical-staff relationships, seek stakeholder input, anticipate and address concerns, and support a culture of communication.
Work with community leaders to assess healthcare needs, promote the hospital’s image and services, and participate in community civic and service activities.
Assess employee development needs and provide feedback, coaching, and development opportunities; address performance problems and take action when coaching is ineffective.
Set clear goals and expectations, hold self and others accountable, and follow through on commitments and results.
Explain and implement change initiatives, involve stakeholders, connect change to work processes, and communicate with affected parties.
Maintain nursing-related hospital accreditations, licensures, and designations in good standing and comply with applicable laws and regulatory requirements.
Live within 30 miles of the hospital.