CNO - ACUTE

UHS•Amarillo, TX
•Onsite

About The Position

Universal Health Services is recruiting a Chief Nursing Officer for Northwest Texas Healthcare System in Amarillo, Texas, a 404-bed acute care hospital and designated tertiary care academic institution. The CNO is a key member of the Hospital Leadership Team, responsible for coordinating a patient-centered nursing strategy and ensuring high-quality, cost-effective care consistent with UHS's mission, vision, and values and with applicable regulatory, licensing, and accreditation requirements. The CNO participates in hospital strategic planning and contributes to institutional goals, with a focus on People, Service, Quality, Growth, and Finance. The role leads nursing and assigned patient care functions, develops staff and teams, supports evidence-based practice and high-reliability care, and maintains systems for service excellence, safety, regulatory compliance, and quality improvement. It also contributes to community engagement and hospital growth, and manages operational performance, staffing, budgets, and resources for nursing and assigned clinical support services.

Requirements

  • Current license or permit to practice professional nursing in the state of employment.
  • Demonstrated working knowledge of nursing clinical practices and management.
  • Extensive knowledge of principles and practices relevant to nursing and patient care activities.
  • Demonstrated knowledge of effective management and supervisory practices.
  • Highly developed written and verbal communication skills.
  • Master's degree.
  • Five or more years of progressive nursing management experience in an acute care setting.
  • Ability to plan, direct, and monitor others' activities, with demonstrated leadership abilities that contribute to a positive work environment.
  • Proficiency with common computer applications, including email, word processing, and databases.
  • Occasional U.S. travel to conferences and UHS management meetings.

Responsibilities

  • Coach and provide feedback to subordinate staff, encourage ongoing learning, and develop plans for staff technical, professional, and managerial proficiency.
  • Implement standards of nursing care and practice across specialties, support high-reliability patient care units, and coordinate evidence-based practice initiatives.
  • Oversee clinical documentation, reporting, and analysis for nursing and assigned patient care activities in compliance with UHS, regulatory, and accreditation requirements.
  • Represent nursing and assigned patient care functions during Joint Commission and regulatory reviews and interactions with managed care organizations.
  • Promote Service Excellence, recognize staff contributions, manage annual Service Excellence Action Plans, and build a culture open to change and focused on safe, high-quality care.
  • Participate in decisions about purchasing clinical and patient care equipment and computerized technologies.
  • Assess patient needs and services to identify trends and opportunities to advance the hospital's market position and quality of care.
  • Reinforce the hospital's business strategy, promote employee engagement, and direct or assign responsibility for quality policies and procedures that reflect current evidence-based practice.
  • Participate in public relations, marketing, and communications about hospital services to patients and payers; promote hospital capabilities at networking events.
  • Chair or participate in management and ad hoc committees, project teams, and task forces, and address issues requiring nursing input.
  • Promote best practices and recognize excellence in clinical or professional practice.
  • Use performance indicators to monitor department performance and operational goals.
  • Direct nursing and assigned clinical support services to meet operating goals and financial plans; ensure resources for high-quality, cost-effective care.
  • Develop and manage fiscal plans and departmental budgets, and take corrective action to maintain budget adherence.
  • Develop, monitor, and adjust FTE levels to meet budgeted staffing, organizational goals, accepted staffing models, patient care needs, recruitment, and professional development goals.

Benefits

  • Competitive compensation
  • Medical, dental, vision, and prescription plan
  • Generous paid time off
  • Relocation benefits
  • Bonus opportunity
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