Chief Nursing Officer

DHRM • Chesapeake, VA

2d • Onsite

About The Position

Southeastern Virginia Training Center (SEVTC) is seeking a highly skilled and innovative Chief Nursing Officer (CNO) to provide executive leadership and strategic direction for our Nursing Department. This position is responsible for ensuring the delivery of high-quality, person-centered nursing services while maintaining compliance with professional standards of care, CMS regulations, facility policies, and applicable regulatory requirements. The Chief Nursing Officer serves as a key member of the facility's executive leadership team and provides overall direction for nursing operations, staffing, quality improvement, clinical practice, workforce development, and nursing administration. At SEVTC, we serve citizens with intellectual and developmental disabilities. We are an intermediate care facility operated by the Department of Behavioral Health and Developmental Services (DBHDS) where we support individuals in state-of-the-art homes with accommodations unique to their specific needs. At SEVTC, we take pride in providing our individuals with a person-centered approach, fostering their independence, and ensuring their life is fully realized to their potential. Our employees are our most valuable asset, and we take time to invest in their health, wellness, and happiness.

Requirements

• Comprehensive knowledge of professional nursing principles, practices, standards, techniques, and functions.
• Knowledge and clinical experience related to psychiatric nursing and the care of individuals with intellectual and developmental disabilities (ID/DD).
• Strong clinical nursing skills, including the ability to assess and manage individuals with psychiatric, behavioral, intellectual, developmental, and complex healthcare needs.
• Knowledge of inpatient treatment methodologies and the care of adults with serious and chronic mental health conditions.
• Strong executive leadership skills with demonstrated ability in strategic planning, organizational leadership, and management.
• Extensive knowledge and experience in professional nursing administration.
• Demonstrated knowledge of nursing workforce management, including staffing models, scheduling, supervision, and employee development.
• Knowledge and experience with budget management, resource allocation, and FTE management.
• Knowledge of CMS requirements, nursing standards of care, quality management, and performance improvement processes.
• Ability to develop, implement, evaluate, and maintain nursing policies, procedures, standards, and clinical programs.
• Strong performance management, coaching, teaching, and staff development skills.
• Ability to effectively supervise and lead nursing professionals at multiple organizational levels.
• Ability to communicate effectively with individuals receiving services, families, employees, healthcare professionals, leadership, regulatory representatives, and community partners.
• Excellent verbal, written, interpersonal, and organizational communication skills.
• Ability to establish and maintain effective working relationships, confidence, and cooperation.
• Strong problem-solving, decision-making, critical-thinking, and conflict-resolution skills.
• Ability to collaborate effectively as part of an interdisciplinary and executive leadership team.
• Proficiency with Microsoft Office applications, including Word and Excel, email, databases, and electronic medical record systems.
• Ability to effectively utilize computers and electronic systems required to perform assigned responsibilities.
• Ability and willingness to work flexible hours, shifts, days, weekends, and additional hours based on facility needs.
• Graduation from an accredited school of professional nursing.
• Extensive professional nursing experience demonstrates progressively responsible clinical and leadership responsibilities.
• Extensive experience in professional nursing administration and nursing operations.
• Significant supervisory and management experience involving professional nursing staff.
• Demonstrated experience managing nursing staffing, scheduling, workforce utilization, and performance.
• Experience with budget management and resource allocation.
• Experience developing, implementing, and evaluating nursing policies, procedures, standards of care, and clinical programs.
• Experience implementing and monitoring nursing standards associated with CMS requirements and regulatory compliance.
• Experience with quality management, performance improvement, infection prevention, risk management, and patient safety practices.
• Experience providing education, training, coaching, and professional development to nursing staff.
• Experience working collaboratively with multidisciplinary clinical and administrative teams.
• Must possess a current, unrestricted license as a Registered Nurse (RN) in the Commonwealth of Virginia or be eligible to obtain current Virginia RN licensure.
• Must possess and maintain current CPE/ED certification.
• Must possess a valid driver’s license.

Nice To Haves

• A master’s degree in nursing, Healthcare Administration, Healthcare Management, or a closely related field.
• Certification as a Clinical Nurse Specialist (CNS) or other relevant advanced nursing certification.
• Extensive supervisory and executive-level nursing leadership experience.
• Significant experience leading nursing services within an intellectual/developmental disability, behavioral health, psychiatric, long-term care, residential, or similar healthcare environment.
• Demonstrated experience successfully leading nursing operations through CMS surveys, regulatory reviews, accreditation activities, or other compliance initiatives.
• Experience developing strategic nursing initiatives and implementing measurable quality and performance improvement programs.

Responsibilities

• Provides direct nursing care to individuals residing at SEVTC, including providers and conditions, administering treatments, coordinating care with other healthcare providers, and ensuring the highest level of support to meet individuals’ unique needs.
• Provides executive leadership, direction, and overall supervision for the Department of Nursing.
• Establishes and communicates a clear vision for nursing services that aligns with SEVTC's mission, values, and strategic priorities.
• Develops an annual departmental strategic plan with measurable goals and objectives.
• Directs the development, implementation, monitoring, and evaluation of quality nursing services.
• Maintains current knowledge of nursing trends, evidence-based practices, regulatory requirements, and developments within the nursing profession.
• Provides direct supervision and leadership to nursing management and nursing staff, including the Assistant Director of Nursing (ADON), Registered Nurses (RNs), and Licensed Practical Nurses (LPNs).
• Directs the recruitment, selection, orientation, training, development, and supervision of nursing personnel.
• Establishes job expectations and performance standards to measure the effectiveness and efficiency of nursing services.
• Promotes effective communication throughout the Nursing Department and between nursing, administration, clinical departments, and other facility programs.
• Establishes clear performance expectations that support departmental and organizational goals.
• Provides ongoing coaching, constructive feedback, training, and professional development to direct reports.
• Ensures nursing staff possess the knowledge, skills, abilities, and training necessary to successfully perform assigned responsibilities.
• Completes performance evaluations, probationary reviews, and Employee job descriptions within established timeframes.
• Addresses and documents performance concerns promptly and consistently in accordance with facility and state policies.
• Utilizes appropriate corrective and disciplinary processes when necessary.
• Meets individually with direct reports throughout the performance evaluation cycle and appropriately documents feedback.
• Reviews and communicates safety concerns to support a safe and healthy workplace.
• Provides leadership in developing, reviewing, implementing, and revising nursing policies, procedures, organizational instructions, and standards of care.
• Ensures nursing policies and procedures clearly define how individuals' nursing care needs are assessed, planned, provided, monitored, and documented.
• Develops, implements, and monitors patient-care systems that support safe and high-quality nursing care, including patient assignments, medication management, and medical record documentation.
• Ensures nursing standards of care are consistently implemented across all residential units.
• Ensures compliance with infection prevention and control, risk management, medication management, and other applicable clinical standards.
• Ensures nursing services comply with applicable CMS requirements and professional standards of nursing practice.
• Collaborates with clinical, residential, administrative, and other departments to ensure appropriate services are provided.
• Coordinates and evaluates nursing participation in interdisciplinary treatment and person-centered planning.
• Provides oversight of the Nursing Department's quality management and performance improvement activities.
• Identifies opportunities for improvement and implements strategies to enhance the quality, safety, and effectiveness of nursing services.
• Develops and maintains a nursing staffing model that ensures appropriate staffing levels and skill mix across all shifts based on the number, needs, and acuity of individuals served.
• Ensures the effective deployment and scheduling of nursing staff to meet clinical and treatment needs.
• Monitors staffing levels, vacancies, overtime, scheduling practices, and FTE utilization.
• Assesses nursing staff educational and professional development needs.
• Provides guidance in developing and implementing educational programs for nursing staff.
• Develops and maintains relationships with nursing schools and educational institutions to promote clinical learning opportunities and strengthen nursing recruitment pipelines.
• Ensures nursing personnel complete all required facility and professional training.
• Participates in executive-level decision-making related to nursing operations and facility initiatives.
• Attends and actively participates in executive staff meetings, committees, and other meetings as assigned.
• Works collaboratively with the CEO, COO, CFO, and other leadership staff in developing and managing facility staffing and budget priorities.
• Provides leadership and accountability for the Nursing Department's budget, staffing levels, and FTE management.
• Manages nursing resources effectively and identifies opportunities to improve operational efficiency.
• Participates in the facility's return-to-work/light-duty program and ensures compliance with established work restrictions and physical limitations.
• Collaborates professionally with peers and other facility leaders to accomplish SEVTC's mission, goals, and strategic objectives.
• Coordinates Nursing Department activities with other departments to ensure continuity and quality of care.
• Promotes effective interdisciplinary communication and collaboration.
• Serves as Administrator-on-Call after hours and on weekends according to the established rotation.
• Attends statewide Chief Nursing Officer meetings as required.
• Completes a minimum of 15 hours of continuing education related to nursing practice or management.
• Performs other duties as assigned.
• Assists SEVTC, DBHDS, or the Commonwealth of Virginia as necessary in response to an emergency declaration or other operational need.
• This position is considered essential personnel and would be required to work in the event of an emergency or facility need.
• All SEVTC positions are required to work different shifts and/or overtime as requested.
• All new hires must successfully complete the facility’s pre-service training program. Preservice training class is 10 days long from 8:00 am to 4:30 pm.

Benefits

• Health, vision and dental; multiple plan choices!
• Health and dependent care flexible spending accounts.
• 13 paid holidays.
• Paid time off to include sick leave, family personal leave, annual leave, parental leave and more!
• Life and long-term care insurance.
• Retirement and savings to include - membership in the Virginia Retirement System (401(a) defined benefit plan) and the commonwealth’s deferred compensation plan.
• Short term and long-term disability benefits.
• Employee assistance program, wellness, employee discounts and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Executive