CHIEF MEDICAL OFFICER

HHC•Indianapolis, IN

About The Position

The Chief Medical Officer (CMO) is the senior physician executive responsible for clinical leadership of the Eskenazi Health Center system and strategic and operational leadership for high-quality, accessible, patient-centered ambulatory care. The CMO leads and develops Chief Physician Executives, Medical Directors, physicians, and Advanced Practice Providers (APPs), overseeing provider quality, performance, professional practice, onboarding, mentoring, engagement, and development. The role advances population health, value-based care, HRSA/FQHC priorities, access to care, ambulatory care redesign, telehealth, and integration of primary care and behavioral health. The CMO supports delivery of clinical services consistent with the HRSA-approved scope of project and provides physician leadership for workforce capacity, quality improvement and assurance, patient safety, and evidence-based clinical practice. The role collaborates across Eskenazi Health, Eskenazi Medical Group, Eskenazi Health Center, and mental health services, as well as with enterprise leaders in quality, patient safety, risk, compliance, credentialing, and medical staff affairs. The position reports to the EHC CEO for practice issues and to the EMG CEO for employment issues. Eskenazi Medical Group employees are expected to model PRIDE values—Professionalism, Respect, Innovation, Development, and Excellence—and contribute to the organization’s mission to Advocate, Care, Teach, and Serve.

Requirements

Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited institution.
Active license to practice medicine in Indiana, or eligibility to obtain Indiana licensure.
Substantial clinical practice experience with progressive physician leadership and medical management responsibility.
Demonstrated knowledge of federal requirements applicable to FQHC operations and experience with quality management, utilization management, patient safety, and provider performance.
Demonstrated results-oriented leadership, sound judgment, problem-solving, planning, and organization, and ability to work effectively in sensitive or complex situations.
Strong physician-executive leadership skills and ability to lead collaboratively in a complex, matrixed health care environment.
Demonstrated ability to lead and develop physicians, APPs, medical directors, and other clinical leaders.
Ability to analyze and communicate clinical, quality, utilization, access, and performance data to guide decisions and improvement.
Excellent interpersonal, communication, presentation, and change leadership skills; approachable, respectful, and effective with diverse stakeholders.
Aptitude for building sustainable clinical processes, improving care models, and leading cross-functional initiatives.
Ability to travel occasionally.
Commitment to EMG's mission, values, and PRIDE principles.

Nice To Haves

Board certification in a primary care specialty or other relevant specialty.
Ambulatory and/or FQHC leadership experience.
Master's degree in Business Administration, Health Care Administration, Public Health, or a related field.

Responsibilities

Provide executive physician leadership for the Eskenazi Health Center system and ambulatory clinical operations, aligning clinical strategy with organizational priorities and the HRSA-approved scope of project.
Lead, develop, and support chief physician executives, medical directors, physicians, and APPs; establish expectations for professional practice, clinical performance, accountability, engagement, and leadership development.
Oversee provider onboarding, mentoring, professional development, and performance processes with operational and Human Resources leaders.
Partner with the Director of APP Services to support effective APP practice, integration, development, engagement, and collaboration across the care team.
Assess clinical workforce capacity, composition, and deployment based on patient population size, demographics, health needs, access requirements, and the HRSA-approved scope of project.
Support delivery of required and approved additional clinical services within the HRSA-approved scope and collaborate with executive and operational leaders to promote appropriate clinical capacity, access, and continuity across sites and services.
Lead clinical strategy for population health and value-based care, using quality, utilization, access, and clinical performance data to identify improvement opportunities.
Provide physician leadership for access to care and ambulatory care redesign, including efficient team-based care models and effective use of provider capacity.
Provide clinical leadership for telehealth strategy, oversight, and integration into ambulatory care delivery.
Advance integration of primary care and behavioral health services in partnership with mental health and other organizational leaders.
Collaborate with specialty care and hospital-based services to improve referrals, communication, transitions, continuity, and timely access to care.
Provide physician leadership for the Health Center clinical Quality Improvement/Quality Assurance program in partnership with the Chief Quality Officer and other designated leaders, consistent with board-approved policies and enterprise quality structures.
Support QI/QA procedures and periodic clinical assessments addressing quality and utilization, evidence-based guidelines and standards of care, patient safety and adverse events, patient experience and satisfaction, and clinically related patient concerns and grievances.
Lead or participate in periodic clinical reviews of quality, utilization, access, population health outcomes, provider adherence to clinical standards, and other clinical performance measures; support improvement actions when indicated.
Partner with enterprise leaders responsible for patient safety, risk management, regulatory compliance, credentialing, and medical staff affairs.
Develop, recommend, and support implementation of clinical policies, protocols, and standards within the Health Center and ambulatory scope, coordinating with appropriate enterprise leaders.
Collaborate across Eskenazi Health, Eskenazi Medical Group, Eskenazi Health Center, and Eskenazi Mental Health to strengthen coordination of clinical strategy, operations, and care delivery.
Represent the organization in partnerships with Managed Care Entities and other external organizations to advance population health, value-based care, access, and community health priorities.
Serve as a senior physician voice in organizational planning, change management, and strategic initiatives affecting ambulatory care and the provider workforce.
Travel occasionally to represent the organization in various settings.