Chief Maintenance Engineer - Area Manager

McKibbon HospitalitySavannah, GA
Onsite

About The Position

The Chief Maintenance Engineering Manager is a key member of the property management team, responsible for ensuring the hotel is properly maintained and that the maintenance team adheres to all brand and McKibbon standards. This role oversees the repair and upkeep of the hotel’s physical infrastructure, including (but not limited to) plumbing, electrical, HVAC, pool systems, fire and life safety equipment, and general facilities. Reporting directly to the General Manager, the Chief Maintenance Engineer Manager plays a vital role in maintaining the property at the highest quality standards, ensuring a worry-free experience for guests and protecting the asset for ownership. This position embodies McKibbon’s Guiding Principles through consistent leadership, attention to detail, and a commitment to operational excellence.

Requirements

  • Ability to monitor performance of service/contractor to ensure that contracted service is performed satisfactorily.
  • Effectively maintain the physical plant while meeting Guests’ needs within the defined operations budget.
  • Ability to communicate operational activities, priorities and problems with hotel leadership.
  • Possess knowledge or methods and techniques for conducting on-the-job training.
  • Create a learning environment encouraging employees to further develop their job skills.
  • Observe employees’ work performance for comparison with performance standards.
  • Ability to determine what action should be taken in response to a customer complaint, comment or inquiry.
  • Negotiate with service company/contractor to obtain the best price for services.
  • Ability to estimate the time (labor) required to complete maintenance work.
  • Ability to determine the best time scheduling maintenance jobs to avoid disrupting operation of the hotel.
  • Proactively discern operational and maintenance concerns, then address to eliminate downtime and avoid disaster.
  • Knowledge of problem-solving techniques and methods.
  • Knowledge of common causes of equipment malfunction.
  • Ability to use Microsoft Office 365, including Outlook, Word, Excel, as well as utilize a maintenance management system to initiate, perform, and report on service orders and PMs.
  • Able to perform basic painting and caulking skills.
  • Ability to use standard hand tools, such as wrenches, pliers, screwdrivers, hammers, electricity measurements.
  • Knowledge of preventive maintenance methods and techniques for maintaining equipment.
  • Ability to perform tests to check for normal operation of hotel’s equipment.
  • Ability to perform Basic Maintenance Skills. Plumbing, A/C Filter Changes, Clean Coils, Electrical work and Carpenter work.
  • Ability to test pool and spa chemicals, CPO Certification required.
  • Skilled in laundry and kitchen operation to allow operations to maintain and/or exceed production standards.
  • Skilled in the use and testing of all Fire & Life Safety equipment, alarm systems, and sprinkler systems to maintain proper operational status.
  • Knowledgeable on local, state, federal regulations for testing and operation in accordance with NFPA-72.
  • Ability to evaluate and select job applicants based upon information obtained through personnel questionnaires, resumes and interviews.
  • 3 Years minimum experience in a lead maintenance role.
  • Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Nice To Haves

  • Previous hotel experience is highly desired.

Responsibilities

  • Monitoring and maintaining the operations and functions of both the interior and exterior areas of the property.
  • Performing any necessary construction trades, like plumbing, electrical, carpentry, basic heating and air conditioning, pool maintenance, painting, caulking, etc.
  • Communicating and interacting positively with associates and guests.
  • Adhering to guidelines established by McKibbon Hospitality to ensure the safety of associates and guests, while protecting company assets.
  • Reading, understanding, and preparing both operational and capital budgets.
  • Planning, delegating, and managing the work of one or more team members.
  • Leading the recruitment, hiring, onboarding, and ongoing coaching of maintenance team members with the support of the AGM and GM.
  • Monitoring performance of service/contractor to ensure that contracted service is performed satisfactorily.
  • Effectively maintaining the physical plant while meeting Guests’ needs within the defined operations budget.
  • Communicating operational activities, priorities and problems with hotel leadership.
  • Creating a learning environment encouraging employees to further develop their job skills.
  • Observing employees’ work performance for comparison with performance standards.
  • Determining what action should be taken in response to a customer complaint, comment or inquiry.
  • Negotiating with service company/contractor to obtain the best price for services.
  • Estimating the time (labor) required to complete maintenance work.
  • Determining the best time scheduling maintenance jobs to avoid disrupting operation of the hotel.
  • Proactively discerning operational and maintenance concerns, then addressing to eliminate downtime and avoid disaster.
  • Performing basic painting and caulking skills.
  • Performing Basic Maintenance Skills: Plumbing, A/C Filter Changes, Clean Coils, Electrical work and Carpenter work.
  • Testing pool and spa chemicals.
  • Skilled in laundry and kitchen operation to allow operations to maintain and/or exceed production standards.
  • Skilled in the use and testing of all Fire & Life Safety equipment, alarm systems, and sprinkler systems to maintain proper operational status.
  • Evaluating and selecting job applicants based upon information obtained through personnel questionnaires, resumes and interviews.

Benefits

  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance
  • Competitive Compensation with incentives (incentives vary by position)
  • 401K Savings Plan, 50% matching up to 10% of compensation
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development (varies by position)
  • Fundraising matching funds program
  • Team volunteer opportunities
  • 24/7 chaplain services
  • Exclusive hotel rate discounts
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