Chief Information Security Officer

Campfire•San Francisco, CA
•Remote

About The Position

Campfire is hiring its first full-time CISO to own security, compliance and customer trust as we sell to larger enterprises. Campfire is an AI-native ERP and financial automation platform. We raised a $65M Series B led by Accel and Ribbit Capital. Customers trust us with their general ledger, bank details, payroll and vendor data. Today, security is run by a fractional vCISO firm plus a few engineers. Deals are increasingly gated on security reviews. You will turn that into an in-house program that closes deals faster and keeps us safe.

Requirements

  • 10+ years in security, with 3+ leading a program at a B2B SaaS company.
  • Has owned SOC 1 / SOC 2 audits end to end.
  • Comfortable on calls with enterprise CIOs and auditors, and enjoys helping close deals.
  • Hands-on with AWS, Okta, Google Workspace, EDR and SIEM tooling.
  • Working knowledge of GDPR, DPAs and contract security terms.
  • Has led real incident response, including customer communication.
  • Pragmatic builder: starts as a team of one, hires as we grow.

Nice To Haves

  • ISO 27001 experience a plus.
  • Fintech, ERP or accounting software background a strong plus.

Responsibilities

  • Own customer security reviews and deal support, including answering security questionnaires, TPRMs and RFPs (SIG, CAIQ, custom) with a fast, predictable turnaround.
  • Join customer and prospect calls with CIOs and IT security teams, including implementation kickoffs.
  • Maintain a trust center and security collateral pack: policies, pentest reports, network architecture, insurance certificate.
  • Own SOC 1 and SOC 2 (Type I and II): scope, auditor management, bridge letters, and customer follow-up questions.
  • Decide and lead the path to ISO 27001, ISO 42001 and other frameworks customers ask about.
  • Run Vanta as the system of record for controls and evidence.
  • Partner with Legal on DPAs, BAAs, GDPR transfer mechanisms (SCCs / DPF), DORA and non-US privacy laws.
  • Review security and audit-cooperation clauses in customer contracts.
  • Own data retention, export and residency answers, including new-region or GovCloud requests.
  • Own the incident response plan, run tabletop tests, and lead response when incidents happen.
  • Own customer breach notification decisions and post-incident write-ups.
  • Own detection and email security: SIEM, EDR, email protection, identity alerting.
  • Own Okta (SSO, phishing-resistant MFA, SCIM), MDM and least-privilege access to production.
  • Support customer-facing SSO/SCIM setups.
  • Own BCDR plans, RTO/RPO targets, backup and restore testing.
  • Maintain information security, responsible AI and vendor management policies.
  • Run background and sanctions screening for employees and vendors.
  • Answer customer questions on our AI assistant: underlying models, prompt and response retention, logging, and opt-out.
  • Govern AI vendors and subprocessors.
  • Take over customer security reviews from the vCISO firm and set a clear intake and turnaround process for Sales.
  • Finish the Vanta migration and publish a trust center with standard collateral.
  • Finalize and test the BCDR and incident response plans.
  • Close out post-incident hardening: email security, Okta alerting, MDM and EDR coverage.
  • Present a 12-month security and certification roadmap to the CTO.
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