Chief Information Security Officer

City of New York•New York City, NY

About The Position

The New York City Department of Probation (DOP) is seeking a Chief Information Security Officer to join its Information Technology team. The role is critical to strengthening the agency’s cybersecurity and physical security posture, addressing current vulnerabilities, and implementing enterprise-grade security solutions. The position calls for hands-on experience with network security technologies such as Palo Alto and Cisco, surveillance systems such as Genetec, and knowledge of threat detection, incident response, and compliance. The Chief Information Security Officer will monitor and protect agency networks and endpoints, respond to security incidents, establish IT security policies and practices, and lead security technology deployments. The role also works with internal bureaus and external partners, including NYC Cyber Command, to assess risks and improve the agency’s overall security posture. DOP supports individuals on probation through research-based supervision and services, including access to education, employment, healthcare, family supports, and civic engagement.

Requirements

  • A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to projects and policies required by the position, or equivalent education and/or experience.
  • Hands-on experience with network security technologies such as Palo Alto and Cisco.
  • Experience with surveillance systems such as Genetec.
  • Understanding of threat detection, incident response, and compliance.

Responsibilities

  • Monitor network traffic and system logs with SIEM platforms and tools such as Palo Alto Panorama and Cisco SecureX to identify suspicious activity and investigate anomalies.
  • Conduct vulnerability scans and penetration tests using tools such as Tenable and Qualys, and identify and remediate risks across infrastructure and endpoints.
  • Respond to security alerts and incidents, contain threats, and support forensic investigations using packet capture tools, log analysis, and endpoint telemetry.
  • Configure and maintain firewalls, IDS/IPS, endpoint protection, and centralized port security systems to enforce security policies and block malicious activity.
  • Lead implementation of Genetec Security Center for CCTV coverage across agency facilities.
  • Develop and enforce a formal IT security framework, including policies, incident response plans, and user awareness training.
  • Deploy web filtering and site-blocking controls to prevent access to malicious or inappropriate websites.
  • Implement centralized port security to detect and block rogue network devices.
  • Lead deployment of four Palo Alto firewalls to protect internal systems against external threats.
  • Collaborate with internal bureaus and external partners, including NYC Cyber Command, to assess risks, share intelligence, and improve security.
  • Evaluate IT and surveillance equipment before deployment to ensure compliance with security benchmarks.
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