Chief Information Officer

Joyce University of Nursing and Health Sciences•Draper, UT

13d•Remote

About The Position

Joyce University of Nursing and Health Sciences is looking for a Chief Information Officer who builds. Joyce is growing, and technology and artificial intelligence will shape how we teach, support students, and deliver the most impact. You’ll bring our technology operation in-house from our current managed-services partner, build the team to run it, and design systems and workflows that serve students and staff across the University. This is a role for an innovator with deep, practical command of building information systems, not a steward of existing infrastructure. Founded in 1979, Joyce University of Nursing and Health Sciences prepares people to serve as competent professionals, to advance their careers, and to pursue lifelong learning. We’re best known for nursing education and run one of the largest nursing programs in Utah, with pre-licensure and post-licensure pathways built for students regardless of their prior college experience. Joyce currently offers its prelicensure nursing programs in 18 states and growing. Our community serves students, alumni, faculty, and staff from across the United States and internationally. Learn more at joyce.edu . We’re a people-first workplace, named a USA Today Top Workplace for three consecutive years based on employee feedback. Our leadership has set clear priorities around innovation, student outcomes, and access. This is a chance to build our own technology organization at a growing university that has made technology a top priority. We recently launched the nation’s first 90-credit BSN degree, expanding enrollment, and transforming how we teach. You’ll set the technology agenda for that growth and innovation while shaping the team that delivers it: its structure, its key roles, and what we build ourselves versus source from partners. You’ll lead the transition without a dip in service and own the technology experience for students, faculty, and staff. You’ll report to the Chief Operating Officer and hold a seat on the President’s Cabinet, advising the President, Cabinet, and Board on technology investment, data, AI, and institutional risk.

Requirements

Bachelor’s degree in information technology, computer science, information systems, business, or related field.
Ten or more years of progressively responsible technology leadership, including significant executive-level responsibility.
Success leading technology organizations in a complex, highly regulated, mission-driven environment.
Results using technology to drive growth, student or customer experience, or outcomes, not solely cost or efficiency.
Experience building or substantially scaling a technology structure within an organization, including leading a transition from an outsourced or managed-service model to internal capability.
A track record of developing and executing strategies that strengthen performance through technology, data, analytics, and AI.
Success leading academic or clinical leaders through technology-driven change.
The executive presence and communication skills to advise a President, Cabinet, and Board with credibility.
The ability to influence executive decision-making, build collaborative partnerships, and lead organizational change.
Hands-on leadership of AI implementation, including designing and deploying AI-enabled systems, agents, and automated workflows at institutional scale, with sound judgment about where AI does and does not apply.

Nice To Haves

A master’s or other advanced degree in a related discipline.
Experience in higher education, education technology, healthcare, or another complex service organization.
Experience with higher education platforms such as Salesforce, student information systems, and learning management systems.
Experience leading technology-forward organizations through significant growth and transformation.

Responsibilities

Set a multi-year technology, data, and AI strategy tied to our strategic plan, with clear success measures reported to the President and Cabinet.
Give leaders trusted, timely information, and build student-success analytics from LMS, SIS, and CRM data that drive proactive coaching and completion.
Partner with academic and administrative leaders to streamline how we work and improve the student experience from recruitment through graduation.
Build AI systems, agents, and automated workflows that serve students and staff at scale, measured against real outcomes such as enrollment, retention, and cost, and governed by clear standards for responsible, ethical, and secure use.
Own a secure, reliable, integrated technology environment, whether delivered by our team or by partners. Lead cybersecurity, business continuity, and compliance with our regulatory, accreditation, and privacy obligations, and hold every partner to clear standards.
Design the internal technology organization that takes over from managed services, and develop the leaders who will run it.