Chief Information Officer, Medicare

Centene

49d•Hybrid

About The Position

Centene is transforming the health of our communities one person at a time. As an Executive on our team, you could be the one who changes everything for our 28 million members. Position Purpose: Responsible for leading the technological strategy, execution, and innovation across Centene's markets and oversee the IT operations and strategies within the Market, with a specific focus on initiatives and accountability for delivery of those solutions and experience across the technology organization. Business Technology Solution Delivery: Collaborate with key business and technology stakeholders to envision, develop, and implement leading technology-enabled business solutions (e.g., business operating, digital, and analytics capabilities), which deliver on specific business goals, enhance competitiveness, drive value, and growth. Information Technology (IT) Roadmap and Portfolio Management: Develop and maintain a comprehensive information technology roadmap, outlining the required IT infrastructure, operating platforms, and tools that deliver specific portfolio of IT solutions. Stay abreast of emerging technologies and industry trends to ensure the organization remains competitive. Analysis and Insights: Conduct research, competitor analysis, and customer surveys to gain a deep understanding of the market landscape, customer needs, and emerging opportunities. Utilize data-driven insights to inform IT strategies and make informed, business-oriented decisions regarding technology investments and solutions. Focused IT Solutions: Develop and implement IT solutions that directly address market demands and enhance the organization's market position. This may involve identifying and leveraging technology platforms, digital solutions, data analytics, and other IT tools to drive growth and market differentiation. Business Partnership and Collaboration: Build and maintain relationships with key business partners, clients, and stakeholders to understand their technology requirements and align IT strategies and solutions accordingly. Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure IT initiatives support market-focused objectives and drive business success. Maintain and manage IT investments within a dedicated portfolio of investments for each market area, from introduction through implementation. Solution Development Lifecycle: Oversee the end-to-end solution development lifecycle, from ideation to launch, ensuring alignment with business and market requirements. Manage project timelines, budgets, and resources to deliver high-quality solutions within set deadlines through a dedicated program management organization. Data-Driven Decision Making: Leverage data analytics and insights to drive informed decision-making throughout the solution development process. Utilize metrics and key performance indicators (KPIs) to assess solution performance, identify areas for improvement, and make data-driven recommendations. Team Leadership and Development: Lead and manage a team of IT and Solution professionals, providing guidance, mentoring, and performance management. Foster a collaborative and innovative work environment that encourages teamwork, knowledge sharing, and professional growth. Risk Management and Compliance: Partner with Chief Information Security Officer (CISO) to identify and mitigate IT-related risks associated with initiatives. Ensure compliance with relevant industry regulations, data privacy laws, and security protocols. Develop and implement robust risk management frameworks to safeguard the organization's IT assets and data. Vendor and Supplier Management: Collaborate with external vendors, suppliers, and service providers to evaluate and select technology solutions that support market objectives. Manage market-specific vendor relationships, negotiate contracts, and oversee service delivery to ensure high-quality and cost-effective IT solutions. Budgeting and Financial Management: Develop and manage the IT budget for activities, ensuring optimal allocation of resources. Monitor financial performance, provide budget forecasts, and evaluate ROI on IT investments to support decision-making and resource optimization. Technology Innovation and Continuous Improvement: Stay abreast of emerging technologies, industry trends, and best practices in IT and market strategies. Identify opportunities for innovation, process improvements, and operational efficiencies. Foster a culture of continuous improvement within the IT team to enhance the organization's market competitiveness.

Requirements

Bachelor's Degree in computer science, information technology, engineering, or a related field required.
10+ years of relevant experience with a significant portion dedicated to solution development and management preferred.
Strong knowledge and experience in technology delivery management principles, methodologies, and best practices.
Demonstrated success in driving technology strategies, leading cross-functional teams, and delivering innovative solutions.
Ability to work and collaborate across a complex and highly matrixed organization and deliver desired business outcomes.
In-depth understanding of software development lifecycles, technologies, and emerging trends relevant to the organization's industry.
Proficiency in agile methodologies, product management strategies, UX/UI design, data analytics, and cloud computing required.
Proven ability to develop and execute strategic technology roadmap plans aligned with business goals and market demands.
A strategic mindset, along with the ability to analyze market trends, evaluate competitive landscapes, and identify growth opportunities.
A solid understanding of business operations, revenue models, and market dynamics is important, preferably within the healthcare segment.

Nice To Haves

Master's Degree in a relevant discipline or an MBA preferred.

Responsibilities

Lead the technological strategy, execution, and innovation across Centene's markets.
Oversee the IT operations and strategies within the Market.
Collaborate with stakeholders to develop and implement technology-enabled business solutions.
Develop and maintain a comprehensive information technology roadmap.
Conduct research, competitor analysis, and customer surveys to gain market understanding.
Develop and implement IT solutions that directly address market demands.
Build and maintain relationships with key business partners, clients, and stakeholders.
Maintain and manage IT investments within a dedicated portfolio of investments for each market area.
Oversee the end-to-end solution development lifecycle.
Leverage data analytics and insights to drive informed decision-making.
Lead and manage a team of IT and Solution professionals.
Partner with CISO to identify and mitigate IT-related risks.
Collaborate with external vendors, suppliers, and service providers.
Develop and manage the IT budget for activities.
Stay abreast of emerging technologies, industry trends, and best practices.
Foster a culture of continuous improvement within the IT team.