Chief Financial Officer, Friendly House

Eos TransitionsWorcester, MA
Onsite

About The Position

Friendly House, founded in 1920, is seeking a Chief Financial Officer (CFO) to manage its financial operations. The organization, with eight locations across Worcester, serves over 8,000 households annually through programs focused on Food Security, Social Services, Shelter & Housing, and Youth Development. Friendly House has a staff of 73, an annual operating budget of approximately $7 million, and is governed by a 16-member Board of Directors. The current CFO is retiring after nearly twenty years. The CFO will report directly to the Executive Director and be a key member of the Senior Leadership Team, providing strategic financial guidance. This role involves leading a four-member department and consultants responsible for accounting, finance, budgeting, business planning, forecasting, IT, and human resources.

Requirements

  • Five to seven years of senior financial leadership experience at an organization of comparable size, scope, and financial complexity.
  • Minimum of a bachelor's degree in accounting, finance, and/or management.
  • Knowledge of federal and state government contracting, accounting, and reporting is essential.
  • Strong knowledge of GAAP and regulatory compliance.
  • Proven ability to manage a complex organization's accounting, finance, and administrative functions.
  • Commitment to develop and implement sound finance and accounting principles and recommend improvements to policies, procedures, and processes, when needed.
  • Experience with budgeting and fund accounting policies, practices, processes, procedures, and associated reporting.
  • Experience with external auditors, compliance management, and regulatory oversight.
  • Solid written and verbal communication skills to translate and present financial information to diverse audiences with varying levels of financial acumen.
  • Experience hiring, onboarding, overseeing, motivating, and developing professional staff who are held to high levels of accountability.
  • Consummate team player who ensures the finance function is in service to other departments to support and advance Friendly House's mission.
  • Technology savvy with experience overseeing accounting software installations and managing relationships with software vendors.
  • Knowledge of Microsoft Excel and other Office products.
  • Able to proactively contribute to Friendly House's culture built on care, compassion, collaboration, customer service, and trust.
  • Understand and/or personally represent the lived experiences of the communities served by Friendly House.

Nice To Haves

  • Accounting/financial certification (CPA, CMA, CFA) or advanced accounting degree would be a plus.
  • Prior experience serving diverse communities like those served by Friendly House would be advantageous.

Responsibilities

  • Managing and overseeing all accounting processes, including bookkeeping, payroll management, billing, receivables, and financial tracking and reporting for restricted federal, state, and private grants.
  • Ensuring policies and procedures are developed and followed for compliance with federal, state, and private grant guidelines, while maximizing service delivery and revenue under all contracts.
  • Leading the annual budgeting and planning process in conjunction with the Executive Director and Chief Program Officer, monitoring budget to actual results monthly.
  • Producing accurate, timely, and informative reports for the Executive Director and Senior Leadership Team to facilitate informed programmatic decisions.
  • Adhering to a billing and collection schedule for all contracts to maximize contract draw downs and manage cash flow.
  • Empowering and managing a team of financial, human resource, and IT professionals to maximize their collective impact and productivity, and enhance individual contributions, professional development, and job satisfaction.
  • Producing, analyzing, and presenting reports to the Executive Director, board, senior leadership, and funders.
  • Leading the annual audit process and liaising with external auditors and the finance committee.
  • Regularly reviewing and, when necessary, creating or revising business and accounting policies and procedures to ensure compliance and keeping accounting manuals up to date.
  • Working closely and transparently with all external partners, including third-party vendors and consultants.

Benefits

  • medical, dental, life, and vision insurance
  • paid time off, sick pay, and paid holidays
  • 403B plan
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