Chief Executive Officer

State of Connecticut•Hartford, CT

13d•Onsite

About The Position

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a mission-driven and experienced individual to lead as the Chief Executive Officer (Mental Health Superintendent 1) of Capitol Region Mental Health Center (CRMHC), a state operated Local Mental Health Authority (LMHA). This role is responsible for the executive management of direct service programs within the Greater Hartford area. The CEO will guide CRMHC's clinical and administrative operations, foster a culture of recovery and wellness, and ensure the delivery of high-quality, patient-centered care. The ideal candidate will have experience leading complex behavioral health programs, along with demonstrated strengths in financial stewardship, quality improvement, and workforce development. CRMHC is a community based mental health center operated by DMHAS, providing a broad range of innovative clinical and community support services to individuals with psychiatric disabilities, often with co-occurring substance use disorders. CRMHC serves more than 1,800 clients annually and operates with a unionized staff of over 200. Services include a sixteen bed hospital level of care, Mobile Crisis, Assertive Community Team, Young Adult Services, Forensics and Jail Diversion, Deaf & Hard of Hearing, Peer Supports, Community Supports and Behavioral Home Health. Additionally, CRMHC has ties to 18 affiliate organizations serving approximately 3,000 clients, as well as memorandums of understanding with the City of Hartford and UConn.

Requirements

A Master's degree or higher in a health related field and at least six (6) years of managerial experience in hospital, health or mental health administration.
Considerable knowledge of and ability to apply management principles and practices.
Relevant state and federal laws, statutes, and regulations.
Behavioral health policies and systems.
Principles and practices of public and/or health care administration.
Managed health care systems.
Mental health program planning and development.
Knowledge of quality assessment and/or improvement techniques and accreditation body standards.
Considerable interpersonal skills.
Oral and written communication skills.
Considerable ability to collaborate within department, state, community, and agency constituent groups.
Ability to analyze fiscal data and prepare budgets.

Nice To Haves

Current licensure as a clinical social worker, professional counselor, marital and family therapist, or clinical psychologist.
Experience overseeing compliance and privacy responsibilities of a healthcare agency.
Experience working within a senior management team, overseeing multidisciplinary teams of staff and departments.
Experience leading and implementing the mission & vision of a healthcare organization.
Experience in a management capacity directing programs and operations of behavioral health or health care services.
Experience in data analysis of services delivered, productivity of service providers, clientele outcomes, community needs assessment(s).

Responsibilities

Provide oversight and guidance of Capitol Region Mental Health Center, as well as the clinical and administrative leadership team.
Monitor facility service utilization data to confirm compliance with required standards and timely expectations of services to be delivered, develop and adhere to productivity expectations of all services.
Ensure that the Greater Hartford area population and DMHAS target populations receive appropriate and effective services.
Develop and secure development and compliance of systemic performance standards.
Put Agency program, policies and mission into practice within the Network.
Facilitate the development of performance standards for private non-profit agencies and monitor service utilization data to confirm compliance with required standards.
Build and maintain strong partnerships across areas and engage with local advisory groups, behavioral health organizations, advocacy groups, and consumer action teams.
Oversee compliance with bargaining unit contracts.
Prepare annual operating plan and ensure efficient and effective operations to maintain fidelity to the Network’s budget, timeliness of services rendered, adherence to mission centric community expectations.
Lead workforce strategies that prioritize client and family involvement in service delivery and decision-making, developing clinically trained staffing, effective and efficient strategies for productivity measures, create team decision-making for sound clinical outcomes.
Identify and address service gaps through strategic planning and implementation, program monitoring, corrective action plans, performance improvement plans, and adherence to Office of the Commissioner’s strategic goals and objectives.
Implement the DMHAS grievance process to ensure timely and appropriate resolution of concerns raised by clients, families, and agencies.
Plans, develops and directs clinical and administrative program at a mental health facility, hospital or community based mental health center in accordance with policies established by the governing body.
Participates in planning and development of regional mental health service systems.
Participates in policy and subcommittee meetings.
Presides at administrative conferences with department heads to formulate policies to meet regional needs.
Develops and monitors programs.
Establishes and monitors procedures for facility.
Confers with visitors, relatives, and professional consultants regarding patients and clients and agency practices.
Ensures conformance of all facility procedures and programs with relevant statues and regulations.
Directs preparation and management of budget in conjunction with department heads.
Assures continued facility accreditation by Joint Commission on the Accreditation of Hospitals.
Leads the recruitment and hiring of staff, including outreach, interview and selection.
Performs related duties as required.