Chief Engineer

Residence Inn Binghamton•Town of Vestal, NY
•$21 - $22•Onsite

About The Position

The Chief Engineer is responsible for the day-to-day operations of the engineering division at the Residence Inn Binghamton. In the absence of the Director, the assistant assumes the administrative, financial, and operating aspects of the hotel as they relate to engineering.

Requirements

  • At least 3 years of progressive facilities management experience in a hotel or related field, or a 2-year college degree and 1 year of related management experience.
  • High school diploma or equivalent.
  • Stationary Engineer’s license if required by local code.
  • HVAC, electrical, plumbing, boiler operations, and general maintenance skills.
  • Ability to work long hours when required.
  • Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Maintain a warm and friendly demeanor.
  • Effective verbal and written communication with employees and guests at all levels.
  • Ability to listen to, understand, and clarify concerns raised by employees and guests.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Approach guest and employee interactions in an attentive, friendly, courteous, and service-oriented manner.
  • Ability to understand and evaluate complex information and data from various sources to meet objectives.

Responsibilities

  • Assist in developing and implementing plans to maintain the property, equipment, grounds, and other assets in a safe and acceptable state of repair.
  • Ensure the hotel complies with local, state, and federal laws.
  • Supervise and train Engineering staff in customer service, empowerment, standard operating procedures, and loss prevention.
  • Create and post Engineering staff schedules.
  • Create and adhere to the department’s annual budget.
  • Assist in developing financial forecasts and participate in monthly profit-and-loss review meetings.
  • Create and implement a preventative maintenance program for hotel equipment.
  • Ensure emergency and life-safety equipment and systems are inspected, tested, and certified according to Highgate Hotel standards.
  • Participate in energy conservation programs.
  • Review guest and meeting planner comment cards and ensure that identified problems are corrected promptly.
  • Ensure compliance with the Americans with Disabilities Act (ADA).
  • Assist with administration of vendor contracts controlled by the Engineering department.
  • Ensure room maintenance requests are handled promptly and courteously.
  • Follow up immediately on alarms to determine their location and cause, determine emergency status, report findings to the Front Desk, and take necessary action.
  • Assist with special projects and renovations as needed.
  • Support and participate in Highgate Hotel programs.
  • Participate in the Highgate Hotel Safety Committee.
  • Attend required hotel meetings and trainings.
  • Participate in Manager on Duty coverage as required.
  • Maintain regular attendance according to Highgate Hotel standards and the hotel’s scheduling needs.
  • Maintain high standards of personal appearance and grooming, including wearing nametags.
  • Comply with Highgate Hotel standards and regulations to encourage safe and efficient hotel operations.
  • Maximize productivity, identify problem areas, and assist with implementing solutions.
  • Handle problems effectively, including anticipating, preventing, identifying, and solving them.
  • Maintain confidentiality of information.
  • Perform other duties as requested by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program (EAP)
  • Educational opportunities and tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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