Chief Engineer

Marriott•Chicago, IL
•$96,003 - $134,000

About The Position

The Chief Engineer manages all engineering and maintenance operations, including upkeep of the building, grounds, and physical plant, with particular attention to safety, security, and asset protection. The role is accountable for the budget, capital expenditure projects, preventive maintenance, and energy conservation, and is responsible for maintaining regulatory requirements. The Chief Engineer leads the emergency response team for facility issues. The position oversees day-to-day Engineering operations and, in the absence of the Director of Engineering, supervises the Engineering function. It helps manage physical plant systems and equipment, maintains operational effectiveness and safety, and plans and evaluates preventive maintenance. The role also supports property standards, guest service, profitability, and human resources activities, including employee feedback, performance, and compliance with emergency procedures and facility safety requirements.

Requirements

  • High school diploma or GED and 4 years of experience in engineering and maintenance or a related professional area, plus technical training in HVAC-R, electrical, or plumbing; alternatively, a 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or a related major and 2 years of relevant experience, plus technical training in HVAC-R, electrical, or plumbing.

Responsibilities

  • Supervise Engineering in the absence of the Director of Engineering.
  • Assist in managing the physical plant, including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
  • Maintain and operate equipment for optimum effectiveness, efficiency, and safety.
  • Establish and manage an effective rooms maintenance program.
  • Ensure compliance with Engineering departmental policies, standards, and procedures.
  • Manage controllable departmental expenses to achieve or exceed budgeted goals.
  • Select and order or purchase equipment, supplies, and furnishings.
  • Inspect and evaluate facility conditions to determine required work.
  • Recommend or arrange additional services, including painting, repairs, renovations, and replacement of furnishings and equipment.
  • Supervise day-to-day Engineering operations.
  • Maintain accurate logs and records.
  • Assist in planning, scheduling, and evaluating preventive maintenance programs.
  • Handle guest problems and complaints effectively.
  • Empower employees to provide excellent customer service and model hospitality that supports positive guest relations.
  • Help establish priorities for total property maintenance needs.
  • Maintain communication across areas of responsibility to support awareness of business objectives and expectations and recognition of exemplary performance.
  • Recognize team members’ contributions and maintain open, collaborative relationships with employees.
  • Ensure employees are treated fairly and equitably, and provide feedback based on observed service behaviors.
  • Strive to improve service performance and solicit employee feedback.
  • Supervise employees’ ability to execute departmental and property emergency procedures.
  • Review employee satisfaction results to identify and address employee problems or concerns.
  • Help ensure compliance with facility regulations and safety standards.
  • Ensure disciplinary procedures and documentation follow Standard and Local Operating Procedures and support the Peer Review Process.
  • Ensure property policies are administered fairly and consistently.
  • Manage capital expenditure projects, preventive maintenance, and energy conservation.
  • Lead the emergency response team for facility issues.

Benefits

  • The company offers a range of benefits designed to support employees and families, wellbeing, career development, and new experiences; eligibility and options vary by employment status, position, and location.
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