Chief Engineer

The Ballantyne Hotel & Spa, Charlotte • Charlotte, NC

16d

About The Position

The Chief Engineer performs general maintenance work throughout the hotel and grounds to ensure maintenance quality and safety standards are met. The role completes work orders and scheduled preventive maintenance assignments, carries out minor repairs, and responds to guest requests while ensuring guest satisfaction. The position requires a flexible schedule that may include days, afternoons, nights, weekends, and holidays as needed.

Requirements

• High school diploma or equivalent.
• Basic knowledge of painting, drywall, and plumbing.
• Ability to use basic hand and power tools.
• Excellent organizational and time-management skills.
• Excellent verbal and written communication skills.
• Customer service skills.
• Ability to work first and second shifts, as well as some weekends and holidays.
• Ability to work overtime as needed.
• Ability to talk, hear, see, stand, walk, bend, kneel, stoop, crouch, crawl, climb, reach, and perform repetitive motions.
• Ability to push, pull, lift, carry, or otherwise move up to 50 pounds.
• Able to work in a fast-paced, stressful environment.

Nice To Haves

• Two years of relevant building maintenance or related experience.
• Certified Pool Operator (CPO) license.
• HVAC certification.

Responsibilities

• Perform scheduled preventive maintenance and upkeep inside and outside the hotel.
• Report completed work to a supervisor daily.
• Complete minor maintenance and repair work, including replacing ceiling tiles and light bulbs, patching walls, and replacing air filters and belts.
• Inspect electrical systems, including air-conditioning controls, television sets, and lighting systems, and make minor repairs.
• Inspect and make minor repairs to plumbing systems and fixtures, including pipelines, toilets, sinks, and kitchen and laundry equipment.
• Refurbish guest-room furniture and fixtures, including cabinets, tables, chairs, doors, windows, and counters; paint and finish furniture and fixtures as needed.
• Respond promptly and courteously to guest requests and follow up to ensure guest satisfaction.
• Maintain a professional appearance and dress.
• Work flexible shifts and, as needed, weekends and holidays.
• Perform other duties as assigned by management.

Benefits

• 401(k) after 90 days, fully vested, with company match up to 3%.
• Marriott hotel discounts worldwide.
• Northwood Hospitality discounts.
• Discounts at the Gallery Restaurant and Spa.
• Health insurance, including vision, dental, and medical coverage.
• Referral bonus program.
• Generous paid time off policy.
• Additional benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED