Chief Engineer
About The Position
This role is responsible for overseeing all maintenance operations for the hotel, ensuring the smooth functioning of various systems including refrigeration, heating, plumbing, and electrical. The Chief Engineer will supervise assigned associates, manage projects to completion, and collaborate with other departments. A key aspect of the role involves developing and maintaining a preventive maintenance program, upholding quality guest service standards, and managing departmental budgets to maximize profitability. The position also requires ensuring compliance with safety regulations (OSHA, EPA, fire safety, local building codes), maintaining life safety systems, and conducting safety inspections. Additionally, the role involves supporting the hotel's operational needs through effective communication, accurate reporting, and adherence to company policies. Personal effectiveness, professional conduct, and strong communication skills are essential for success in this role, including understanding and embodying the company's mission and values.
Requirements
- Minimum lifting of 70 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 70 pounds.
- Comprehensive knowledge of the English language.
- Ability to accurately use various office and accounting software.
- High school education and/or technical school and relevant training and experience required.
- CPR training required.
Nice To Haves
- Additional education preferred.
- First aid training preferred.
- Additional language ability preferred.
Responsibilities
- Oversee maintenance operations for the hotel, including refrigeration, heating, plumbing, water treatment, preventative maintenance, hotel rooms, A/C and heating units, ice machines, swimming pools, lighting, kitchen equipment, emergency generators, water softeners, roof exhausts, and electrical substations.
- Supervise assigned associates, including hiring, termination, discipline, development, and evaluations.
- Ensure all projects are completed on time and according to specifications.
- Work closely with other departments to ensure coordination of activities.
- Aid and instruct craftsmen in scheduling work, ordering material, and completing assignments by a specified date.
- Develop and maintain an ongoing preventive maintenance program in accordance with the brand.
- Maintain standards of quality guest service.
- Achieve budgeted revenues and expenses and maximize profitability related to the guest services department.
- Increase guest satisfaction through employee development and exceptional product delivery.
- Respond to and resolve guest requests, complaints, or questions courteously and promptly.
- Participate in the Executive committee, sharing knowledge and attending meetings.
- Accurately use various office and accounting software.
- Ensure compliance with OSHA, EPA, fire safety, and local building codes.
- Maintain all life safety systems and emergency equipment.
- Conduct safety inspections and maintain required records and certifications.
- Ensure proper handling and storage of chemicals and hazardous materials.
- Effectively communicate with guests, associates, and vendors using comprehensive English language skills.
- Assist with the design and preparation of statistical reports and presentations.
- Accurately report information.
- Scrupulously follow all StepStone and hotel policies and procedures.
- Attend required meetings.
- Conduct him/herself professionally at all times, setting standards for associates.
- Understand and communicate the StepStone Mission and Core values.
- Express ideas and convey information clearly, effectively, and professionally.
- Actively listen to others.
- Convey company information, decisions, or problems to appropriate parties promptly.
- Work to resolve disagreements respectfully with peers and co-workers.
- Possess a comprehensive knowledge of all hotel departments and functions.
- Possess a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations.
- Maintain Certified Pool Operator Certification.
- Utilize exceptional mathematical and computer skills.
- Obtain any required licenses or certificates in a timely manner.
- Maintain CPR training; first aid training is preferred.
- Travel occasionally as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
