Chief Engineer

Highgate Hotels•Ontario, CA

5d•Onsite

About The Position

The Chief Engineer is responsible for the day-to-day operations of the engineering division at Residence Inn Ontario. In the absence of the Director, the Chief Engineer assumes the administrative, financial, and operating responsibilities related to hotel engineering. The role oversees maintenance and repair of the property, equipment, grounds, and other assets; supports safe, compliant, and efficient hotel operations; supervises and trains Engineering staff; and contributes to budgeting, forecasting, preventative maintenance, energy conservation, guest service, and renovation projects.

Requirements

At least 3 years of progressive facilities management experience in a hotel or related field; alternatively, a 2-year college degree and 1 year of related management experience.
High school diploma or equivalent.
Stationary Engineer’s license if required by local code.
Required skills in HVAC, electrical, plumbing, boiler operations, and general maintenance.
Ability to maintain a warm and friendly demeanor and communicate effectively, verbally and in writing, with employees and guests.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Ability to handle problems by anticipating, preventing, identifying, and resolving them.
Ability to understand and evaluate complex information and data from various sources.
Ability to maintain confidentiality.
Ability to work long hours sometimes.
Ability to perform heavy work, exerting up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.

Responsibilities

Assist in developing and implementing plans to maintain the property, equipment, grounds, and other assets in a safe and acceptable state of repair.
Ensure the hotel complies with local, state, and federal laws, including the Americans with Disabilities Act (ADA).
Supervise and train Engineering staff in Customer Service, Empowerment, Standard Operating Procedures, and Loss Prevention.
Create and post Engineering staff schedules.
Create and adhere to the department’s annual budget.
Assist with financial forecasts and participate in monthly profit-and-loss review meetings.
Create and implement a preventative maintenance program for hotel equipment.
Ensure emergency and life-safety equipment and systems are inspected, tested, and certified according to Highgate Hotel standards.
Participate in energy conservation programs.
Review guest and meeting planner comment cards and ensure identified problems are corrected promptly.
Assist with administering vendor contracts controlled by the Engineering department.
Ensure room maintenance requests are handled promptly and courteously.
Follow up immediately on alarms to determine their location and cause, determine emergency status, report findings to the Front Desk, and take action as necessary.
Assist with special projects and renovations as needed.
Support and participate in Highgate Hotel programs and the Highgate Hotel Safety Committee.
Participate in Manager on Duty (M.O.D.) coverage as required.
Attend required hotel meetings and trainings.
Maintain regular attendance, personal appearance, and grooming in accordance with Highgate Hotel standards.
Maximize productivity, identify problem areas, and assist in implementing solutions.
Perform other duties as requested by management.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) Retirement Plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program (EAP)
Educational opportunities and tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law