Chief Engineer

Home2Suites Mt. Pleasant (OTO Development)•Mount Pleasant, NY

12d

About The Position

OTO Development is seeking an experienced, hands-on Chief Engineer to take ownership of a property's maintenance operations. The role leads maintenance personnel, manages preventative maintenance, identifies potential problems, follows through on projects, and helps keep the property safe and operating effectively. The Chief Engineer works independently, prioritizes competing demands, and communicates proactively with hotel leadership, team members, guests, and outside vendors. The position requires technical troubleshooting, leadership, accountability, organization, computer proficiency, and customer-service skills. It includes 10% travel and physically demanding work that involves standing, sitting, walking, bending, lifting, and squatting for extended periods.

Requirements

At least 2 years of current experience working as a Building Maintenance Technician or Engineer, or 4–5 years of experience in a related field.
Currently managing at least one subordinate.
Proficient knowledge of hand tools and maintenance duties.
Ability to manage time and complete work within established parameters.
Customer-service focus and ability to anticipate guest needs.
Ability to independently manage daily maintenance operations, delegate responsibilities, supervise maintenance personnel, and ensure work is completed accurately and on time.
Proactive communication with hotel management about maintenance and operational matters.
Comfort using computers, email, Microsoft Office, digital work-order systems, and maintenance tracking software.
Ability to accurately document work performed, track preventative maintenance, and maintain organized records.
Experience coordinating outside contractors, obtaining and reviewing quotes, monitoring vendor performance, and verifying repair completion.
Strong diagnostic and problem-solving skills, including judgment about when specialized or licensed contractors are required.
Self-motivation, organization, sound prioritization, and ability to work without constant supervision or reminders.
Dependable attendance, responsiveness to operational emergencies, and professional working relationships.
Knowledge of workplace safety procedures, proper equipment operation, manufacturer guidelines, and applicable safety requirements.
Ability to stand, sit, walk, bend, lift, and squat for extended periods.

Responsibilities

Respond to guest requests promptly and provide excellent guest service.
Perform preventative maintenance duties and procedures.
Lead Building Maintenance Tech I and II team members in completing tasks assigned through the QUORE Computerized Maintenance Management System.
Perform tasks assigned by the Assistant General Manager and General Manager.
Carry out HVAC, plumbing, electrical, carpentry, and painting projects.
Oversee outside contractors, including coordinating work, reviewing quotes, monitoring performance, and verifying satisfactory completion.
Respond promptly to emergency situations.
Develop, execute, and monitor preventative maintenance schedules for guest rooms, HVAC systems, plumbing, mechanical equipment, pool equipment, and other hotel facilities.
Communicate with hotel management about equipment failures, outstanding repairs, vendor scheduling, project progress, and issues affecting hotel operations or guest satisfaction.
Document completed work, track preventative maintenance, and maintain organized records.
Maintain a professional appearance and working relationships with management, staff, guests, and vendors.
Follow workplace safety procedures, equipment operating instructions, manufacturer guidelines, and applicable safety requirements.
Complete other assigned duties.