Chief Engineer | Hilton Garden Inn Marlborough

CSM Careers•Marlborough, MA

18h•Onsite

About The Position

This position is responsible for overall engineering operations. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive employee relations. Understand preventive maintenance, routine inspections, guest service recovery, asset protection, procurement guidelines and capital expenditures. Learns the impact of maintaining company assets within budget guidelines and how it impacts the overall financial success of the hotel property. Assesses and evaluates functionality of all equipment and assets. Perform and/or supervise maintenance work as needed or scheduled to lengthen the life and usefulness of items so long term savings can be realized. Keep the property well maintained, equipment serviced and in good repair. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Seeks and implements cost saving measures and efficient purchasing strategies in order to meet/exceed budget for expenses. Effectively manage a department and team, resulting in optimum financial success, guest satisfaction and employee relations and completion of all hotel initiatives. Monitor and manage all payroll/labor expenses. Is knowledgeable in all engineering SOP’s, and sets the example for others by following all CSM and brand requirements. Identifies training opportunities, and provides one-on-one training in specific tasks or SOP’s as appropriate. Supports all departments to ensure excellent customer service as it relates to maintenance and equipment issues. Completes all assigned duties within or outside the normal scope of responsibilities. Maintains a clean and safe work environment in compliance with CSM, brand, local, state and federal regulations. Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills. Must have high level of technical expertise as it relates to the position. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and have high attention to detail. Must be able to work in an environment with frequent interruptions and tight deadlines.

Requirements

3-5+ years of maintenance experience required, preferably in the hotel industry.
Detail-oriented.
Ability to communicate well with all levels within and outside the organization.
Ability to problem-solve with employees and guests.
Ability to manage multiple priorities in a fast-paced environment.
High attention to detail.
Good communication skills.
Leadership ability.
Excellent problem-solving skills.
High level of technical expertise as it relates to the position.
Excellent organization skills.
High degree of creativity to facilitate efficient problem solving.
Ability to manage multiple priorities.
Ability to work in an environment with frequent interruptions and tight deadlines.
High school diploma or GED required.
Current and valid driver’s license and safe driving record required.

Nice To Haves

College degree or equivalent experience preferred.
CPO, HVAC, boiler, Serve Safe certification desired, or the ability to obtain certification based on policy guidelines.

Responsibilities

Oversee overall engineering operations.
Manage assigned staff to achieve financial results, guest satisfaction, and positive employee relations.
Understand and implement preventive maintenance, routine inspections, guest service recovery, asset protection, procurement guidelines, and capital expenditures.
Assess and evaluate the functionality of all equipment and assets.
Perform and/or supervise maintenance work to extend the life and usefulness of property assets.
Ensure the property is well-maintained and equipment is serviced and in good repair.
Adhere to cost controls to reduce expenses and waste.
Implement cost-saving measures and efficient purchasing strategies.
Monitor and manage all payroll/labor expenses.
Follow all CSM and brand requirements and set an example for others.
Identify training opportunities and provide one-on-one training.
Support all departments with maintenance and equipment issues.
Complete all assigned duties.
Maintain a clean and safe work environment in compliance with regulations.
Follow all CSM procedures for guest/associate incidents.
Be knowledgeable of hotel emergency procedures.