Chief Engineer - Club Wyndham Smoky Mountains

Wyndham Hotels & Resorts•Sevierville, TN

21h•Onsite

About The Position

As Chief Engineer, you will make dream vacations by providing quality results for our guests by using your maintenance skills, customer service expertise and guaranteeing each unit and building is in perfectly working order. You will maintain the overall engineering operation of the resort. Direct and manage the engineering department, capital projects, and vendor operations. Demonstrate a passion and understanding of company goals and ensure your area(s) of responsibility meets all company standards by performing daily audits and inspections. Advise and make recommendations to Resort Manager on projects pertaining to facilities, building maintenance and reserve projects. Implement the policies and procedures necessary to adhere to all governmental requirements for hazardous harmful materials and equipment, includes management, training, managing of MSDS, disposal, and record keeping. Work with the safety committee and other associates to assure resort safety. This includes performing specific safety training requirements and ensuring that each employee is properly trained and has a clear understanding of the hazard(s) of their responsibilities. Identify process improvements and best practices; ensure all compliance standards are met. Demonstrate and apply broad knowledge of concepts, practices, and procedures for managed work group(s) and how it supports related operations. Execute strategic goals, participate/facilitate assigned committee and team projects. Maintain positive customer and associate relationships. Embrace and exhibit the highest level of ethics and integrity consistent with company standards. Demonstrate an ability to motivate and communicate expectations with humility and respect. Exercise the ability to attract the highest quality of staff through effective hiring and retain talent by engaging, coaching, development, and succession planning. Partner with Human Resources to minimize employee relations issues and exposure to litigation with particular emphasis on harassment, discrimination and properly terminating employees with appropriate documentation. Manage and support all financial aspects of the engineering department(s). Review and maintain engineering department(s) financials, forecast and manage monthly engineering budget, and monthly P&L reports. Work with regional accounting partners to ensure compliance. Ensure the engineering department meets all Internal, Quality, and Loss Prevention Audit standards. Build and maintain strong working knowledge of HOA relationship. Present bids and project scope for capital projects. Understand governing statutes and board meeting procedures. Collaborate with Resort Manager to ensure all contracts negotiated on behalf of the HOA are presented in correct legal fashion and vetted prior to implementation. Initiate and implement resort management strategic initiatives and programs.

Requirements

BA/BS degree
Minimum of five years related experience
Two or more years of supervisory or management experience
Three or more years in mechanical fields such as HVAC, electrical, plumbing, etc.
Certification in HVAC, and/or Electrical, Plumbing
CPO/CPR/OSHA Certified
Ability to identify, problem solve, and provide alternative solutions in a timely manner
Strong project management skills
Strong contractor and vendor negotiation skills
Knowledge in safety use for power tools and shop tools
Knowledge in use of general engineering tools and equipment
Experience with elevators
Experience with pool pumps and filtration systems
EPA Certification
Knowledge of ADA requirements
Knowledge of power, water and sewer distribution
Ability to read and understand blueprints
Knowledge of fire codes and fire protection
Must be able to troubleshoot/repair routine mechanical and electrical malfunctions in systems and equipment
Innate analytical ability to grasp numbers and understand their impact
Proven strong leadership ability
Demonstrate understanding and application of management approaches for work direction, motivation, performance management and disciplinary action
Demonstrate the highest level of customer service to current and prospective owners
Ability to ensure administrative functions and duties are assigned and completed according to company standards, including timekeeping, vendor contracts, and personnel action forms
Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Destination values.
Commands a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up.
Demonstrated knowledge & application of applicable codes, laws & regulations.
Professional appearance and excellent communication skills in dealing with guests and corporate personnel.
Ability to keep sensitive information confidential.
PC Skills- Microsoft Office: Word, Excel, Outlook.
Knowledge of key systems, Property.
Power Tool operation, pumps and mechanical motors.
Physical ability to lift/carry 50 lbs. or more.
Valid driver’s license.
Extensive lifting of supplies or equipment, walking, reaching, climbing, bending.

Responsibilities

Maintain the overall engineering operation of the resort.
Direct and manage the engineering department, capital projects, and vendor operations.
Perform daily audits and inspections to ensure areas of responsibility meet company standards.
Advise and make recommendations to Resort Manager on projects pertaining to facilities, building maintenance and reserve projects.
Implement policies and procedures for hazardous materials management, training, MSDS, disposal, and record keeping.
Work with the safety committee to assure resort safety and ensure proper employee training on hazards.
Identify process improvements and best practices, ensuring compliance with all standards.
Execute strategic goals and participate in assigned committee and team projects.
Maintain positive customer and associate relationships.
Embrace and exhibit high ethical standards and integrity.
Attract and retain high-quality staff through effective hiring, engagement, coaching, development, and succession planning.
Partner with Human Resources to minimize employee relations issues and litigation exposure.
Manage and support all financial aspects of the engineering department(s), including budgeting and P&L reports.
Ensure the engineering department meets all Internal, Quality, and Loss Prevention Audit standards.
Build and maintain a strong working knowledge of HOA relationships.
Present bids and project scope for capital projects.
Understand governing statutes and board meeting procedures.
Collaborate with Resort Manager to ensure HOA contracts are legally sound and vetted.
Initiate and implement resort management strategic initiatives and programs.

Benefits

Medical, Dental, and Vision Insurance within 30 days of hire.
Discounted hotel & resort stays PLUS additional travel perks on airfare, car rental, and activities.
Generous paid time off including holiday, vacation, and sick time accruals – accrue up to 29 days annually.
Tuition Reimbursement up to $6,000 per year.
401K Retirement Savings with company match up to 6%.
Health & wellness programs including Health Coaches and incentives.
Flexible spending accounts for health and dependent care.
Various cultural diversity programs and Diversity Resource Groups (DRGs).
Wish Day – 8 hours paid for volunteering for a local organization or charity.
Numerous growth and developmental opportunities.
Flexible spending accounts
Life and accident coverage
Disability
Paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program