Chief Engineer

Peregrine Hospitality•Killington, VT

About The Position

The Chief Engineer is responsible for the overall maintenance of the building and directs and works with property managers to execute engineering operations. The role oversees the proper operation, maintenance, and repair of HVAC, refrigeration, plumbing, electrical, irrigation, life-safety, and other mechanical systems and equipment. It works to establish a safe and secure environment for guests and associates, improve guest and employee satisfaction, and maximize departmental financial performance. The position leads engineering and maintenance efforts, preventive maintenance, hotel renovation and capital projects, vendor relationships, budgeting, staff selection and development, scheduling, and day-to-day departmental operations. The Chief Engineer ensures hotel standards and guest expectations are met, associates have the resources and training needed to do their jobs, and policies and procedures are applied consistently. Work hours are flexible and scheduled according to business needs, including holidays, nights, overnights, and weekends depending on hotel events and functions. The salary range is $70,000–$80,000 per year, and the position is bonus eligible.

Requirements

Strong leadership skills and the ability to apply them in a dynamic environment.
Comprehensive knowledge of elevator operations, maintenance, and inspections.
Comprehensive knowledge of technology, including television, internet, and phone systems.
Ability to work cohesively with coworkers and departments as part of a team.
Ability to build morale and promote positive employee engagement.
Ability to follow policies and procedures while continually striving to improve operating standards.
Ability to effectively present information to associates, management, guests, members, marina tenants, and the public in individual and group settings.
Ability to understand guest-service needs.
Ability to lift and/or carry up to 40 pounds frequently.
Ability to stand and walk for extended periods.
Ability to hear, understand, and communicate orally and in writing with staff, vendors, and guests during in-person and telephone conversations.
Ability to bend, twist, push, pull, stoop, and kneel.
Ability to ascend and descend a ladder.

Nice To Haves

HVAC certification.

Responsibilities

Lead and execute all engineering and maintenance efforts.
Develop, coordinate, and monitor guest rooms, public spaces, equipment, and preventive maintenance programs to ensure reliability, safety, and comfort.
Manage preventive maintenance and the operation and maintenance of HVAC, electrical, mechanical, plumbing, carpentry, chillers, cooling towers, chemical treatments, pneumatics, control systems, water systems, boilers, refrigeration, compressors, and related systems.
Oversee hotel renovations, capital construction, and major maintenance projects.
Build relationships with vendors and monitor their work to ensure quality, delivery, warranties, and upgrades are consistently addressed.
Manage departmental emergency evacuation floor plans and fire, life-safety, and alarm-device testing programs.
Facilitate new-hire and departmental training, and review and revise training content to reflect process changes and associate needs.
Create annual capital expenditure and operating budgets.
Obtain and maintain property design and as-built drawings, specifications, submittal documents, testing and balance reports, commissioning documents, operations and maintenance manuals, and warranty information for equipment and systems.
Manage day-to-day operations and ensure quality, standards, and guest expectations are met.
Select qualified, service-oriented individuals who embody the hotel’s culture and core values.
Review scheduling and staffing levels to meet guest-service, operational, payroll, productivity, and financial objectives.
Ensure property policies are administered fairly and consistently; complete disciplinary procedures and documentation in accordance with SOPs and LSOPs; and support the Peer Review Process.
Ensure associates have the supplies, equipment, tools, and uniforms required to perform their jobs.
Model appropriate behavior and carry out supervisor responsibilities according to hotel policies and standard operating procedures.
Train and develop associates in 4 Keys service standards, technical skills, standard operating procedures, and safety standards.
Set challenging, realistic, and obtainable goals to guide operations and performance.
Solicit employee feedback, use an open-door policy, and review employee satisfaction results to identify and address concerns.
Identify and analyze operational challenges and facilitate solutions to prevent recurrence.
Celebrate successes and publicly recognize team contributions.
Foster open communication, mutual trust, respect, and cooperation among associates.
Participate in the performance appraisal process and provide feedback when needed.
Perform additional duties as assigned by management.