Chief Engineer

Peregrine Hospitality•Blacksburg, VA

10d

About The Position

The Chief Engineer is responsible for the overall maintenance of the building and directs and works with property managers to execute engineering operations. The role oversees proper operation, maintenance, and repair of HVAC, refrigeration, plumbing, electrical, irrigation, life-safety, and other mechanical equipment and systems. It helps establish a safe and secure environment for guests and associates while continually improving satisfaction and maximizing departmental financial performance. The Chief Engineer leads engineering and maintenance efforts, manages preventive maintenance programs, and oversees hotel renovations, capital construction, and major maintenance projects. The role works with vendors, manages emergency evacuation plans and fire/life-safety testing programs, supports associate hiring, training, development, scheduling, and performance processes, and prepares annual capital and operating budgets. It also maintains equipment and property documentation and manages day-to-day operations to meet hotel standards and guest expectations. The position requires flexible scheduling based on business needs, including holidays, nights, overnights, and weekends depending on hotel events and functions. The role includes physical activity such as lifting and carrying up to 50 pounds, standing and walking for extended periods, bending, twisting, pushing, pulling, stooping, kneeling, and climbing ladders.

Requirements

Strong leadership skills and the ability to apply them in a dynamic environment.
Comprehensive knowledge of elevator operations, maintenance, and inspections.
Comprehensive knowledge of technology, including television, internet, and phone systems.
Ability to work cohesively with coworkers and all departments as part of a team.
Ability to build morale and promote positive employee engagement.
Ability to follow policies and procedures while continually striving to improve operational standards.
Ability to effectively present information to associates, management, guests, members, marina tenants, and the public in individual and group settings.
Ability to understand guest-service needs.
Ability to lift and/or carry up to 50 pounds.
Ability to hear, understand, and communicate orally and in writing with staff, vendors, and guests during normal in-person and telephone conversations.
Ability to stand and walk for extended periods.
Ability to bend, twist, push, pull, stoop, and kneel, and to ascend and descend a ladder.

Responsibilities

Lead and execute engineering and maintenance efforts.
Develop, coordinate, and monitor guest rooms, public spaces, equipment, and preventive maintenance programs to ensure reliability, safety, and comfort.
Manage preventive maintenance and systems including HVAC, electrical, mechanical, plumbing, carpentry, chillers, cooling towers, chemical treatments, pneumatics, control systems, water systems, boilers, refrigeration, and compressors.
Oversee hotel renovations, capital construction, and major maintenance projects.
Build relationships with vendors and monitor their work to ensure quality, delivery, warranties, and upgrades are consistently utilized.
Manage departmental emergency evacuation floor plans and fire, life-safety, and alarm-device testing programs.
Facilitate new-hire and departmental training; monitor, evaluate, and revise training content as processes change and associate needs are identified.
Create annual capital expenditure and operating budgets.
Obtain and maintain property design and as-built drawings, specifications, submittal documents, testing and balance reports, commissioning documents, operation and maintenance manuals, and warranty information for equipment and systems.
Manage day-to-day operations and ensure quality, standards, and guest expectations are met.
Select qualified, service-oriented individuals who reflect the hotel’s culture and core values.
Review scheduling and staffing levels to meet guest-service, operational, payroll, productivity, and financial objectives.
Administer property policies fairly and consistently; ensure disciplinary procedures and documentation follow standard and local operating procedures and support the Peer Review Process.
Ensure associates have the supplies, equipment, tools, and uniforms needed to perform their jobs.
Model appropriate behaviors and carry out supervisory responsibilities in accordance with hotel policies and operating procedures.
Train and develop associates in service standards, technical skills, operating procedures, and safety standards.
Establish challenging, realistic, and attainable goals to guide operations and performance.
Solicit employee feedback, maintain an open-door policy, and use employee satisfaction results to identify and address concerns.
Identify and analyze operational challenges and facilitate solutions to prevent recurrence.
Celebrate successes and recognize team-member contributions.
Promote open communication, mutual trust, respect, and cooperation among associates.
Participate in the performance appraisal process and provide feedback when needed.
Perform additional duties as assigned by management.