Chief Engineer

Highgate Hotels•Las Vegas, NV
•Onsite

About The Position

The Chief Engineer is responsible for the day-to-day operations of the hotel’s engineering division. In the absence of the Director, the Chief Engineer assumes the administrative, financial, and operating responsibilities related to engineering. The role maintains the property, equipment, and grounds in a safe and acceptable state of repair; ensures legal and operational compliance; supervises engineering staff; and oversees maintenance, budgeting, safety, and vendor-related activities.

Requirements

  • At least 3 years of progressive facilities management experience in a hotel or related field, or a 2-year college degree and 1 year of related management experience.
  • High school diploma or equivalent.
  • Stationary Engineer’s license if required by local code.
  • Skills in HVAC, electrical, plumbing, boiler operations, and general maintenance.
  • Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
  • Ability to listen to, understand, and clarify concerns raised by employees and guests.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Ability to handle problems by anticipating, preventing, identifying, and solving them.
  • Ability to understand and evaluate complex information and maintain confidentiality.
  • Ability to meet the role’s physical demands: exert up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Long hours are sometimes required.
  • Maintain regular attendance in accordance with scheduling and hotel needs, and maintain high standards of personal appearance and grooming, including wearing a nametag.

Responsibilities

  • Assist in developing and implementing plans to maintain the property, equipment, grounds, and other assets in a safe and acceptable state of repair.
  • Ensure the hotel complies with local, state, and federal laws, including the Americans with Disabilities Act (ADA).
  • Supervise and train Engineering staff in customer service, empowerment, standard operating procedures, and loss prevention.
  • Create and post Engineering staff schedules.
  • Create and adhere to the department’s annual budget; assist with financial forecasts and participate in monthly profit/loss review meetings.
  • Create and implement a preventative maintenance program for hotel equipment.
  • Ensure emergency and life-safety equipment and systems are inspected, tested, and certified according to Highgate Hotel standards.
  • Participate in energy conservation programs.
  • Review guest and meeting planner comment cards and ensure identified problems are corrected promptly.
  • Assist with administration of vendor contracts controlled by the Engineering department.
  • Ensure room maintenance requests are handled promptly and courteously.
  • Follow up immediately on alarms to determine their location and cause, assess emergency status, report findings to the Front Desk, and take necessary action.
  • Assist with special projects and renovations as needed.
  • Support and participate in Highgate Hotel programs and participate in the Highgate Hotel Safety Committee.
  • Participate in Manager on Duty (M.O.D.) coverage as required.
  • Attend required hotel meetings and trainings, maintain regular attendance, and perform other duties requested by management.
  • Maintain a warm, friendly, attentive, courteous, and service-oriented manner when interacting with guests and employees.
  • Prioritize departmental functions and deadlines, handle problems effectively, evaluate complex information, and maintain confidentiality.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program (EAP)
  • Educational opportunities and tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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