Chief Engineer

Sonesta International Hotels Corporation•Hilton Head, SC

12d•Onsite

About The Position

The Chief Engineer will assist the Director of Engineering in managing and supervising the implementation of all aspects of maintenance and repairs of the physical systems of the building and equipment. They will also assist in coordinating and supervising the preventative maintenance of guest rooms and public areas, along with ensuring compliance with company, local state and federal codes and regulations. In this role, the Chief Engineer is expected to help and assist in promoting and implementing property-wide strategies that will increase guest satisfaction, reduce employee turnover, maintain revenue and payroll budgets, meet and exceed productivity goals.

Requirements

High school diploma or equivalent required
A minimum of 5 years’ experience in the engineering and maintenance or related professional area
Technical training in HVAC-R/electrical/plumbing
Supervisory experience
Must be skilled in HVAC, electrical, carpentry, drywalling, painting, plumbing and roofing.
Must be Knowledgeable of local, state and federal regulations and safety standards.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Proficient with Microsoft Word, Excel and PowerPoint.

Nice To Haves

2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major preferred.
Previous experience in a hotel property or service industry preferable.
General knowledge of qualified trade such as HVAC, electrician or plumber, carpentry is desirable.

Responsibilities

Assist with managing day-to-day operations of the engineering areas and staff to ensure the quality and standards are meeting the expectations of the customers and employees.
Supervise the preventative maintenance of Mechanical/Electrical areas, Public areas and Guest Rooms per established standards and schedules.
Process purchase requests for items needed by the Engineering department.
In the absence of DOE, manage contractors while onsite, supervise work as needed and make sure work was properly performed.
Inspect and evaluate the physical condition of facilities and recommend appropriate service improvements.
Ensure the building exterior is clean and well maintained.
Communicate with department leaders about maintenance needs and work orders and ensure work orders are completed in a timely manner.
Ensure pool is serviced, including making sure chemicals are properly adjusted and filters are cleaned.
Perform maintenance and repairs on malfunctioning systems and equipment.
Coordinate, supervise, and perform preventive maintenance work.
Order, receive supplies and maintain inventory of supplies and operating equipment.
Review guest satisfaction survey results with employees.
Ensure all Sonesta safety and sanitation standards are adhered to.
Respond to guest complaints and ensure proper follow-up is completed.
Ensure compliance with all service contracts.
Ensure compliance with all statutory regulations.
Prepare weekly work schedules in accordance with staffing guidelines and labor forecast and adjust schedules throughout the week to meet business demands.
Assist with development of the Capital budget.
Participate in the management of the department’s operating budget and assist in the development of the annual capital budget.
Manage staffing levels to ensure that guest service, operational needs and financial objectives are met.
Actively participate in the budget and forecasting processes which support the overall objectives of the hotel.
Interview, hire and train Engineering staff.
Provide consistent feedback and recommend disciplinary action when appropriate.
Conduct pre-shift meetings with staff and review all information pertinent to the day’s business.
Monitor, measure, and recognize performance of employees.
Assist in the annual performance evaluations.
Coach team by providing specific feedback to improve knowledge, skills and performance.
Ensure employees are treated fairly and equitably.
Handle employee issues in a professional and timely manner.
Maintain high standards of personal appearance and grooming.
Perform any other job-related duties as assigned.