Chief Engineer

OTO Development•Mount Pleasant, SC

11d

About The Position

OTO Development is seeking an experienced, hands-on Chief Engineer to take ownership of a property's maintenance operations. The role calls for a proactive, organized leader who can work independently, prioritize competing demands, communicate effectively with hotel leadership, team members, and outside vendors, and maintain a safe, well-functioning property. The Chief Engineer identifies potential problems before they become costly repairs, manages preventative maintenance programs, and follows through on projects. The Chief Engineer leads Building Maintenance Tech I and II team members, oversees outside contractors, responds to guest requests and emergencies, and performs a range of maintenance and repair work. The position also requires managing daily maintenance operations, tracking and documenting work, coordinating vendors, and communicating operational issues and project progress to hotel management. The position requires 10% travel and involves physically demanding work.

Requirements

At least 2 years of current experience as a Building Maintenance Technician or Engineer, or at least 4–5 years of experience in a related field.
Currently managing at least one subordinate.
Proficient knowledge of hand tools and maintenance duties.
Ability to manage time and complete work within established parameters.
Customer-service focus and ability to anticipate guest needs.
Ability to independently manage daily maintenance operations, delegate work, supervise personnel, and ensure timely, accurate completion.
Proactive communication skills for keeping hotel management informed about maintenance and operational matters.
Comfort using computers, email, Microsoft Office, digital work-order systems, and maintenance tracking software.
Ability to document work accurately, track preventative maintenance, and maintain organized records.
Ability to manage preventative maintenance schedules for hotel rooms, systems, equipment, and facilities.
Strong diagnostic and problem-solving skills, including recognizing when specialized or licensed contractors are required.
Self-motivated, organized, and capable of handling multiple priorities without constant supervision or reminders.
Dependable attendance, responsiveness to operational emergencies, and ability to maintain professional working relationships with management, staff, guests, and vendors.
Knowledge of workplace safety procedures, proper equipment operation, manufacturer guidelines, and applicable safety requirements.
Ability to travel 10%.
Comfort standing, sitting, walking, bending, lifting, and squatting for extended periods.

Responsibilities

Respond to guest requests in a timely manner and provide great guest service.
Perform preventative maintenance duties and procedures as needed.
Lead Building Maintenance Tech I and II team members in completing tasks assigned through the Computerized Maintenance Management System (QUORE).
Perform tasks assigned by the Assistant General Manager and General Manager.
Perform HVAC, plumbing, electrical, carpentry, and painting projects.
Oversee outside contractors, including coordinating schedules and monitoring and verifying their work.
Respond promptly to emergency situations.
Maintain a professional appearance.
Independently manage daily maintenance operations, delegate responsibilities, supervise maintenance personnel, and ensure assigned work is completed accurately and on time.
Communicate proactively with hotel management about equipment failures, outstanding repairs, vendor scheduling, project progress, and issues affecting hotel operations or guest satisfaction.
Use digital work-order and maintenance tracking systems to document completed work, track preventative maintenance, and maintain organized records.
Develop, execute, and monitor preventative maintenance schedules for guest rooms, HVAC systems, plumbing, mechanical equipment, pool equipment, and other hotel facilities.
Coordinate outside contractors, obtain and review quotes, monitor vendor performance, and verify satisfactory completion of repairs.
Troubleshoot maintenance issues and recognize when specialized or licensed contractors are required.
Follow workplace safety procedures, proper equipment operation practices, manufacturer guidelines, and applicable safety requirements.
Complete other duties as assigned.