Chief Engineer, Data Center Engg Ops

Amazon • Mineral, VA

2d

About The Position

Join our dynamic Data Center Engineering Operations Team and become a critical
architect of the infrastructure that powers global cloud computing. You'll play
a pivotal role in maintaining the heartbeat of Amazon Web Services' physical
infrastructure, ensuring seamless operations that support millions of customers
worldwide.

The Data Center Chief Engineer (CE) is responsible for ensuring that all
electrical, mechanical, and fire/life safety equipment within the data center is
operating at peak efficiency. This involves planned preventative maintenance of
equipment, daily corrective work, and emergency response. The CE serves as an
expert technical resource interacting with onsite Engineering Operations
Technicians (EOT) and any third-party vendors. They are expected to be a
singular focal point for all facility operations within a given data center and
to support AWS.

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

This role supports data centers in various operational stages. The position may
be assigned to a facility still under development, which could require travel to
established locations for training until your designated site becomes fully
operational. Candidates must be able to travel (over 50 miles) or commute (less
than 50 miles) to active data center sites as required by business needs.

This position requires that the candidate selected be a US citizen and currently
possess and maintain an active Top Secret security clearance with SCI
eligibility. The position further requires that, after start, the selected
candidate obtain and maintain an active TS/SCI security clearance with polygraph
and satisfy other security related requirements. This position requires the
candidate to opt into a commensurate clearance for each government agency for
which they perform AWS work.

Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
• 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
• 3+ years of Microsoft Office including Outlook, Word, and Excel experience
• Experience with reading and writing procedures, technical documents, and engineering drawings
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Nice To Haves

• Experience in construction or project management
• Experience in data center engineering or operations
• Experience leading technical teams through daily operations and maintenance evolutions

Responsibilities

• Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA).
• Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
• May assist in the building out of new facilities and assist in projects to increase current facility efficiency
• Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.
• Communicate complex technical information to a non-technical audience.
• Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
• Ensure all safety procedures are adhered to by vendor and Amazon staff
• Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
• Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed