Chief Data and Technology Officer

International Justice Mission

13d•Hybrid

About The Position

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,100 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. IJM is positioned to protect hundreds of millions of people in poverty from violence and slavery at a pace and scale the world has never seen. This is now possible because of the unprecedented power of technology and data to transform and accelerate the way justice systems protect large and vulnerable populations from violence. IJM has become the largest anti-slavery organization in the world, and the world leader in strengthening justice systems to end violence against the poor. As a world leader in a sector being transformed by the power of technology and data; IJM is seeking a world-class executive to lead IJM in seizing the historic opportunity that advanced technology and data now provide to end fear and violence for millions. The opportunity for transformative and impactful leadership is unprecedented: IJM is already the world leader in data-driven programs that measurably reduce violence and slavery among the poor – programs that will grow exponentially over this decade. IJM is already beginning to steward the largest repository of data on justice system performance, prevalence rates of slavery and violence, survivor restoration data and narratives; and leading the way in mobilizing open-source data and analytics with governments and civil society to analyze and impede criminal networks. To enhance and accelerate these efforts, we are planning to deepen our work to bring a data and technology transformation at IJM and are looking for an exceptional Chief Data and Technology Officer to lead this critical area of the mission. The Chief Data and Technology Officer (CDTO) serves as a strategic voice on the Global Leadership Team (GLT) and will lead IJM in leveraging the full potential of data strategy, innovative technology platforms and insights to enable and accelerate our mission of protecting millions, rescuing half a billion, and making justice for the poor unstoppable. The CDTO will partner closely with functional, programmatic and resources leaders to ensure that technology not only supports but advances mission delivery, organizational efficiency, and long-term sustainability. This role will lead IJM’s digital and technological transformation and provide proactive and clear strategic leadership and expertise on how to utilize technology and data solutions to enable the mission’s work. They will guide a global team to design, implement, and continuously evolve IJM’s data and technology ecosystem (including digital strategy)— ensuring it is innovative, data-driven, connected, secure, and resilient.

Requirements

A graduate degree is strongly preferred in Digital Strategy, Information Systems, Data Science, Innovation Management, Business Administration or a closely related field. An equivalent combination of undergraduate degree and extensive relevant professional experience may be considered, particularly for candidates with demonstrated success leading data and technology transformation in complex, international organizations.
A minimum of fifteen (15) years of progressively responsible experience in data strategy, technology transformation, information technology, or innovation leadership at a global or enterprise scale is required.
At least ten (10) years of senior leadership experience with direct personnel management responsibilities, including building and leading high-performing, multidisciplinary teams across geographies and cultures.
Deep expertise in enterprise systems, cloud architecture, data analytics, cybersecurity, and technology strategy.
Proven ability to successfully manage, motivate, mentor, and retain skilled data and technology strategy, data analytics, business intelligence, and innovation professionals.
Experience working in a matrixed environment, with remote and cross-cultural teams, navigating complexity with collaborative leadership approaches.
Strong background in enterprise-level digital platforms, data governance, cybersecurity, and compliance—experience with Salesforce, Tableau, or similar CRM and BI tools is preferred but not limited to these.
Demonstrated success conveying complex technical information, digital concepts, and data insights to non-technical stakeholders at all organizational levels.
Experience managing multi-million-dollar budgets, vendor relationships, and strategic partnerships, including donor engagement within mission-driven or international contexts.
Deep commitment to leading with Christian faith and integrity, integrating spiritual formation within the innovation and leadership culture of the organization.
Proven track record creating and executing enterprise data and technology strategies that deliver measurable impact.
Expertise in platform integration, change management, and scaling operations across diverse, global contexts.
Demonstrated leadership in customer experience design, digital engagement, and using data for internal and external engagement.
Extensive experience with global data governance, cybersecurity, and compliance frameworks.
Exceptional communication skills with the ability to translate complex digital concepts for diverse audiences.
Demonstrated leadership delivering on applied product and platform experience: Salesforce, M365, etc.
Mature orthodox Christian faith as defined by the Apostles’ Creed.
Mission-oriented visionary who bridges strategy with pragmatic execution.
Courageous and decisive in bringing change and navigating complexity.
Analytical and strategic thinker.
Driven and results oriented.
Integrator who ensures technology serves the mission.
Patient, humble, steady, and grounded; works well under stress.
Strong written and oral communication, including an ability to communicate well across cultures.
Winsome and team-oriented with a sustained positive and hopeful attitude.
Strong ethic of service and a passion for IJM.

Responsibilities

Provide visionary leadership on the Global Leadership Team (GLT) through active participation in decision-making forums and enterprise initiatives.
Set and execute the strategy for the Global Data and Technology Solutions function, ensuring alignment with IJM’s mission and global priorities.
Build, lead, and manage a multidisciplinary Data and Technology Strategy team focused on innovation, engagement, and data insights.
Provide clear direction, mentorship, and oversight to all direct reports and technology and data teams, fostering a collaborative, mission-driven culture.
Lead strategic data and technology transformation initiatives that span multiple regions and functions, modeling IJM’s core values of Christian faith, professionalism, and bridge-building.
Collaborate with senior leaders across IJM to integrate data and technology strategies into program design, acceleration of resources, and operational excellence.
Develop and maintain the global data and technology transformation roadmap with clear strategic milestones, prioritizing initiatives that increase IJM’s programmatic and operational impact, effectiveness, and advocacy reach.
Champion the integration and optimization of enterprise-wide data analytics and business intelligence across platforms.
Develop and implement the enterprise data governance framework.
Oversee governance policies related to data quality, privacy, cybersecurity, and digital ethics.
Lead the integration of emerging technologies, including developing IJM’s strategy on utilization of AI, automation, and digital tools to improve justice system interventions and operational responsiveness.
Ensure timely, accurate digital reporting and data visualization to inform executives and other stakeholders.
Establish a clear information technology governance framework for technology selection, security compliance, and integration feasibility.
Build consensus across IJM leadership and stakeholders on digital needs, priorities, and strategic investment areas.
Develop phased implementation plans and roadmaps for data and technology initiatives in partnership with Programs, Operations and Resources.
Foster a culture of continuous learning, experimentation, and innovation within the global data and technology solutions function.
Conduct annual transformation audits to review progress and refine priorities.
Ensure successful adoption of technology tools and platforms enterprise-wide
Develop capacity planning frameworks to align division’s resource allocation with IJM’s strategic goals.
Identify training gaps and develop technology adoption frameworks to ensure proper utilization.
Establish and maintain strong working relationships with all internal functions and regional leadership.
Develop strategic external partnerships with technology vendors, digital innovation networks, donors, and sector peers to advance IJM’s digital capacity and influence.
Represent IJM as a technology innovation thought leader in external forums, conferences, and collaborative initiatives.
Own and regularly update all digital policies, data governance, and cybersecurity policies, ensuring they reflect best practices and IJM’s ethical commitments.
Develop and enforce standards and processes for digital project management, platform adoption, and technology procurement to ensure efficiency and accountability.
Interview, hire, and onboard new staff.
Coordinate team workload, prioritization, and output.