Chief Compliance Officer (Administrator IX)

Commonwealth of Massachusetts • Quincy, MA

11d • Onsite

About The Position

The Registry of Motor Vehicles (RMV) administers a variety of licensing, credentialing, vehicle registration, and public safety-related functions and services. The Chief Compliance Officer (CCO) is responsible for ensuring that RMV Business Units and RMV programs are compliant with applicable laws and regulations. The CCO establishes standards and implements procedures to effectively and efficiently identify, prevent, detect, and correct noncompliance within the RMV. The CCO is responsible for providing the Registrar and other senior MassDOT leadership updates related to RMV policies and procedures, dissemination and training of those policies and procedures to all RMV employees, and assurance that the organization is compliant with all relevant laws and regulatory requirements. The CCO is responsible for reviewing allegations of misconduct by RMV employees, business partners, and customers to identify and gather information on violations of RMV policies, procedures, or state or federal law. The CCO is responsible for compiling serious allegations and notifying the Massachusetts State Police’s Fraud Identification Unit of potential criminal activity for further investigation, when applicable.

Requirements

• At least seven (7) years of full-time or equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management.
• Of the experience mentioned above, at least three (3) years must have been in a managerial capacity.
• Ability to pass a comprehensive background check including a criminal record check, Department of Revenue (DOR) check, and employment references.
• Ability to satisfy a comprehensive name-based and fingerprint-based background check of state and federal criminal history records.
• Ability to satisfy an employment reference check.
• Ability to satisfy a satisfactory review of driving records.

Nice To Haves

• Juris Doctor preferred.

Responsibilities

• Developing a compliance strategy and plan, including defining necessary knowledge levels on regulatory compliance requirements and developing a compliance work plan that includes processes and a culture of compliance.
• Identifying and mitigating agency risks through enterprise-wide risk assessments, managing risk ranking and prioritization, and driving adoption of mitigating strategies, controls, and protocols.
• Identifying and responding effectively to emerging compliance risks and revising the compliance plan based on internal or external changes.
• Providing oversight and monitoring of the implementation of the compliance program.
• Providing strategic direction to the management team on compliance.
• Preparing and presenting compliance reports for senior leadership and the MassDOT Board of Directors.
• Coordinating internal compliance reviews, risk assessments, and monitoring activities, including periodic reviews of all RMV departments.
• Overseeing the RMV quality control function and reporting findings to relevant senior leadership and the MassDOT Board of Directors.
• Communicating integrity and values to ensure adherence to compliance-related policies becomes culturally ingrained throughout the RMV.
• Assessing and raising awareness of risks, including those that could call the RMV’s integrity into question.
• Coordinating and overseeing the RMV’s response to external audits and inquiries related to compliance, in coordination with applicable RMV business units, RMV leadership, and MassDOT Legal.
• Conducting investigations (independently and in coordination with other MassDOT investigative and legal units) on matters related to RMV compliance.
• Developing plans to manage compliance-related crises and violations, including appropriate incident reporting channels.
• Operating in a dynamic legal, regulatory, and economic environment with complex and sometimes conflicting rules and regulations.
• Ensuring involvement in both day-to-day issues and strategic decisions facing the RMV.
• Effectively assessing the performance of the compliance function and the RMV as a whole in relation to compliance.
• Managing compliance throughout a complex and multi-faceted organization with a wide range of functions and regulatory obligations.

Benefits

• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed