Chief Clinical Informatics Officer

Bon Secours Mercy Health•Work at Home - Ohio, OH

5d•$229,000 - $365,000•Remote

About The Position

The Vice President, Clinical Informatics serves as a senior system-level executive accountable for shaping and advancing enterprise digital health, digital enablement, informatics, and clinical/consumer digital experience priorities across care settings, markets, and business functions. This role establishes enterprise direction, governance, decision rights, roadmaps, and measurable outcomes that align people, process, technology, data, and adoption with organizational strategy, clinical operations, business needs, and ministry objectives. The role partners with the Chief Information and Technology Officer, executive leadership, clinical and operational leaders, and technology partners to scale responsible digital, data, automation, and artificial intelligence capabilities that improve access, patient and caregiver experience, operational performance, and value realization from digital investments.

Requirements

Doctor of Medicine (MD), Doctor of Osteopathic Medicine (DO), Doctor of Nursing Practice (DNP), PharmD, or other terminal clinical degree.
Active, unrestricted clinical license in good standing aligned to the candidate’s qualifying clinical degree and profession, as applicable. Examples include physician license for Doctor of Medicine or Doctor of Osteopathic Medicine, registered nurse or advanced practice registered nurse license for Doctor of Nursing Practice, or pharmacist license for Doctor of Pharmacy.
Minimum twelve (12) years of progressive senior leadership experience in digital health, informatics, healthcare transformation, clinical operations, or enterprise technology-enabled transformation.
Experience leading enterprise-scale digital transformation, informatics, or consumer digital experience initiatives across complex, multi-market health systems.
Demonstrated success establishing enterprise roadmaps, governance models, investment priorities, and measurable outcomes that align technology investments with clinical, operational, financial, and consumer value.
Experience leading leaders and multidisciplinary teams across clinical, operational, technology, informatics, and business domains with accountability for enterprise outcomes.

Nice To Haves

Master's degree in Healthcare Administration, Business Administration, Public Health, Health Informatics, Digital Health, or related field.
Board certification or professional certification in the candidate’s clinical specialty or discipline, where applicable.
Clinical informatics certification or equivalent health informatics credential.
Experience in faith-based, mission-driven, or integrated delivery systems.
Experience supporting multi-market, multi-region, or international healthcare operations.
Experience with enterprise EHR, ERP, CRM, consumer engagement platforms, and AI-enabled healthcare transformation.
Experience overseeing digital patient experience and consumer engagement strategies.
Epic Electronic Health Record
Workday Enterprise Resource Platform
AI and digital health strategy
Healthcare analytics platforms

Responsibilities

Shapes and advances enterprise digital health, digital enablement, and informatics strategy across the system in alignment with organizational goals, clinical operations, business needs, and ministry objectives.
Provides executive leadership for digital enablement and informatics capabilities across clinical, operational, business, and consumer domains, ensuring clear accountability, consistent standards, and scalable adoption of digital tools.
Leads the translation of enterprise digital priorities into multi-year roadmaps, investment priorities, implementation plans, and measurable outcomes in partnership with senior clinical, operational, technology, and financial leaders.
Owns enterprise digital value realization by prioritizing and optimizing digital workflows, platforms, and adoption strategies that improve access, caregiver efficiency, operational performance, and return on technology investments.
Leads and develops informatics, digital enablement, and clinical/consumer digital experience leaders, setting priorities, performance expectations, talent plans, and operating rhythms for assigned enterprise functions.
Establishes enterprise priorities for digital patient and consumer experience, including patient-facing platforms, virtual care, self-service capabilities, access channels, and engagement tools that improve access, experience, loyalty, and value realization.
Collaborates with executive leadership to guide responsible adoption, governance, and scaling of data, analytics, automation, and artificial intelligence capabilities in support of enterprise priorities, operational transformation, and risk stewardship.
Establishes enterprise governance, prioritization, decision rights, and performance reporting processes that align digital work with system strategy, operational demand, resource capacity, compliance expectations, and expected outcomes.
Sponsors enterprise change management, communication, readiness, training, and adoption strategies to ensure leaders, clinicians, caregivers, and business partners use digital capabilities effectively and consistently.
Ensures digital health and informatics strategy reflects the organization’s mission, values, stewardship expectations, commitment to equitable access, and responsibility to deliver compassionate, high-value care.