Chief Advanced Practice Provider - Department of Emergency Medicine

BMC Software•Boston, MA

21h•Onsite

About The Position

The Department of Emergency Medicine at Boston Medical Center (BMC)/Boston University Chobanian & Avedisian School of Medicine is seeking a Chief Advanced Practice Provider (APP). This is a leadership position that represents the APP staff and provides oversight for all aspects of APP practice within the Department of Emergency Medicine, including oversight and direction to Lead APPs. The Chief APP reports directly to the Vice Chair of Clinical Affairs and, as part of the clinical operations team, collaborates with the Medical Director of the ED to identify and execute strategic priorities related to EM APP staff. The role also involves working with other department leaders such as the Medical Director of Quality and Patient Safety, EM Residency Program Director, and ED Nursing leadership. Additionally, the Chief Advanced Practice Provider is responsible for the direct care of emergency department patients under the guidance of attending physicians and in compliance with Massachusetts regulations for APP practice. Boston Medical Center is a not-for-profit, 514-bed, academic medical center, serving as the primary teaching affiliate for Boston University Chobanian & Avedisian School of Medicine. Its Emergency Department is one of the busiest in the country, handling over 130,000 patients annually, and is a Level-1 trauma center.

Requirements

Graduate of an accredited APP program with a minimum of a Master’s degree
5+ years of clinical experience in the emergency department
Mastery of clinical skills required
Sophisticated interpersonal skills necessary to work collaboratively with others, build trust, be approachable and maintain a positive and respectful attitude toward others and their ideas, foster a professional, equitable, and inclusive environment for all
Excellent communication skills (oral and written)
Ability to adapt to changes in the work environment, manage competing demands and to deal with frequent change, delays or unexpected events
Leadership ability to guide, direct, and mentor staff
Proficiency with standard Microsoft programs and hospital registration systems
Must be able to maintain strict confidentiality of all personal/health sensitive information

Nice To Haves

2+ years of progressive administrative responsibilities with proven record of leadership in a complex health care setting

Responsibilities

Serves as clinical resource for staff through consultation, formal and informal education, mentorship, review of literature and participation in seminars and conferences
Participate in the planning of the APP staff educational activities in the Department
Supervises assigned staff, including recruiting, hiring, and on-boarding
Ensures staff meets mandatory training and licensing requirements
Responsible for all annual performance reviews by applicable organization; BMC performance review; BMC OPPEs, BUSM Faculty Annual Review; all other mandatory compliance training
Prepares performance evaluations in conjunction with physician and/or department leadership
Addresses behavioral issues and adverse interpersonal interactions involving the APP staff
Responsible for effective and efficient operations for area of oversight
Manages the process for schedules, PTO tracking, and coordinates with HR around related processes, and oversees the monthly APP and/or program staff (if applicable) clinic schedule for department coverage
Works closely with department/section leadership on initiatives and projects to improve workflows and patient care and to manage department expectations
Other duties as needed, which may include, but not limited to, education and research efforts, as defined by the department
Represents the APP staff and provides oversight for all aspects of APP practice within the Department of Emergency Medicine
Provides oversight and direction to the Lead APPs
Works closely with the Medical Director of the ED to identify and execute strategic priorities, especially as it relates to the EM APP staff
Works in collaboration with other leaders in the department including the Medical Director of Quality and Patient Safety, EM Residency Program Director, and ED Nursing leadership
Responsible for the care of emergency department patients under the direction of the attending physicians and in accordance with the rules and regulations of Massachusetts governing an APP’s practice