Chief Administrative Officer (CAO) – Insurance & Investments

thehivecareers.co

4d

About The Position

The Chief Administrative Officer (CAO) – Insurance & Investments oversees administrative functions, corporate services, facilities, human resources coordination, procurement, and internal support operations across the organization’s insurance and investment businesses. The role focuses on organizational efficiency, administrative governance, resource optimization, corporate infrastructure, and supporting strategic business objectives.

The CAO develops administrative policies and operational strategies, manages facilities and workplace operations, coordinates HR administration, oversees procurement and budgets, improves administrative processes, and ensures policies and records comply with regulations and organizational standards. The role also coordinates administrative systems and infrastructure, works with internal and external stakeholders, and leads administrative and support teams.

Performance is assessed through operational efficiency, budget adherence, procurement effectiveness, facilities performance, service delivery, policy compliance, process improvements, team productivity, and resource utilization.

Requirements

• Bachelor's degree in Business Administration, Management, Human Resources, Finance, or a related field.
• Typically 10–15+ years of experience in administration, corporate services, operations, or business management, including senior leadership responsibilities.
• Proven experience overseeing administrative operations, procurement, facilities, budgets, and shared services.
• Strong understanding of corporate administration, organizational policies, vendor management, and operational governance.
• Experience leading cross-functional teams and managing complex organizational support functions.
• Excellent leadership, communication, negotiation, organizational, and problem-solving skills.

Nice To Haves

• MBA, master's degree, or relevant professional qualifications.

Responsibilities

• Develop and implement administrative policies, procedures, and operational strategies across the organization.
• Oversee facilities management, office administration, records management, corporate support services, and workplace operations.
• Supervise HR administration, workforce planning, employee engagement, performance management, and organizational development in coordination with HR leadership.
• Manage procurement activities, supplier relationships, contract administration, and cost optimization.
• Oversee administrative budgets, operating expenses, resource allocation, and cost-control initiatives.
• Streamline administrative processes, implement systems, and improve service delivery across departments and business units.
• Ensure administrative policies, internal procedures, documentation, and corporate records comply with applicable regulations and organizational standards.
• Oversee administrative systems, office infrastructure, business continuity arrangements, and technology support coordination.
• Coordinate with department heads, external service providers, vendors, regulatory bodies, and other key stakeholders.
• Lead administrative, facilities, procurement, corporate services, and support teams to achieve organizational objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive