Beckman Coulter Chemistry FSE - Ukiah, CA
About The Position
Beckman Coulter Diagnostics, a global leader in clinical diagnostics, is seeking a Field Service Engineer (FSE) to join their Service Organization in Northern California. This is a fully remote position that reports to the San Francisco Field Service Leader. The FSE will be responsible for ensuring the optimal performance of Beckman Coulter equipment, including Automation, Immunoassay, Chemistry, Urinalysis, Clinical IT, Microbiology, and/or Hematology Platforms. The role requires an individual who thrives in a fast-paced environment, enjoys problem-solving, excels in an autonomous role, and is motivated to contribute to building a world-class service organization.
Requirements
- Associate’s degree, Military experience, or High school diploma with equivalent experience
- 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
- Ability to travel, overnight, within territory or locations primarily San Francisco and Ukiah, CA.
- Must have a valid driver’s license with an acceptable driving record
- Ability to lift, move or carry equipment up to 50 lb
Nice To Haves
- 2+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
- Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
- A technical college major such as biomed, engineering, or related
Responsibilities
- Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment.
- Provide excellent and efficient service to Beckman Coulter’s customers.
- Provide technical training on products.
- Maintain accurate customer service logs and internal service records.
- Order repair parts.
- Adhere to cycle times.
- Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
- Engage with internal and external stakeholders, understanding and meeting their requirements.
- Help train newer Field Service Engineers.
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
- bonus/incentive pay
- housing allowance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
