About The Position

This role is responsible for supporting customer operations through monitoring, testing, equipment maintenance, and inventory management activities. The technician will work closely with customers and internal teams to deliver reliable service, maintain operational performance, and support business objectives while ensuring compliance with safety and quality standards. The position leverages technical knowledge, problem-solving abilities, and a commitment to operational excellence to support customer needs and drive successful outcomes. The role involves developing expertise in downstream chemical applications, strengthening understanding of industrial processes, and contributing to a culture of safety, compliance, and continuous improvement.

Requirements

  • Have a Technical College Degree or equivalent education preferred.
  • Have knowledge of chemistry, materials, process flows, or petroleum engineering concepts preferred.
  • Have a general understanding of industrial processes and business principles.
  • Have the ability to think critically and apply sound judgment to solve problems.
  • Have strong communication and interpersonal skills with the ability to work effectively with others.
  • Have experience collaborating with cross-functional teams to achieve shared objectives.
  • Have the ability to work in an industrial environment that may include varying weather conditions, elevated work locations, and the use of personal protective equipment.
  • Have a strong commitment to safety, compliance, and continuous improvement.
  • Valid work authorization in the country of employment.
  • Valid driver's license and a safe driving record.

Responsibilities

  • Performing laboratory testing and analysis to support chemical treatment programs, evaluate system performance, and provide accurate reporting of results.
  • Working extensively in field environments to support customer operations, conduct inspections, perform testing activities, and ensure effective service delivery.
  • Safely transferring chemical products and fluids from tanker trucks to bulk storage tanks in accordance with operational and safety procedures.
  • Operating company vehicles to travel between customer sites, maintaining a valid driver's license and a safe driving record while supporting field service activities.
  • Monitoring application operating parameters and supporting customer operations through routine service activities.
  • Conducting field and product testing activities while accurately recording and communicating results to appropriate stakeholders.
  • Performing equipment maintenance activities as directed to support operational reliability and performance.
  • Managing product inventory activities, including inventory reporting, ordering, and delivery coordination.
  • Building knowledge of industrial processes, business operations, and downstream chemical treatment applications.
  • Successfully completing required training and development activities through field-based learning programs and technical training initiatives.
  • Supporting activities focused on health, safety, environmental compliance, and operational excellence.
  • Collaborating with customers and internal teams to support service delivery and achieve business objectives.
  • Applying technical knowledge to support customer requirements and improve operational performance.
  • Conducting all business activities in accordance with company health, safety, environmental, quality, legal compliance, and ethical standards.

Benefits

  • Career development and training opportunities
  • Medical and wellness benefits
  • Financial and retirement programs
  • Additional voluntary benefits
  • Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k)
  • Choice of coverage options that best suit your needs
  • Comprehensive and competitive benefits package
  • Additional forms of compensation such as bonuses
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