Chef Instructor (Sur La Table)

CSC Generation • King of Prussia, PA

6d • Onsite

About The Position

As a Chef Instructor at Sur La Table, you are the in-store expert and advocate for all things education. You deliver #bestincenter service by sharing product knowledge, brewing techniques, knife skills, and personalized instruction that supports all company initiatives. The Chef Instructor plays a key role in driving sales of espresso machines, coffee makers, coffee grinders, knife skills, and cooks tools through active demonstrations, coffee classes and knife skills classes.

Requirements

• Must be 21 years of age or older at the time of employment.
• A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education.
• 1-2 years of kitchen operations experience.
• Valid Food Manager Certification.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Lead engaging and informative culinary and coffee-focused demonstrations that showcase our expertise and elevate the in-store experience.
• Deliver high-quality, hands-on classes that teach fundamental and advanced cooking techniques, including essential knife skills.
• Educate customers on a variety of brewing methods, including pour-over, French Press, AeroPress, espresso, and cold brew.
• Guide customers in selecting coffee beans based on flavor profiles, roast levels, and origin.
• Promote and sell cooking tools, coffee products, equipment, and accessories as part of class experiences and demos.
• Support the store in achieving revenue goals by driving customer engagement and conversion through education.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.
• Partner with store leaders to ensure alignment between culinary programming and store priorities.
• Collaborate on merchandising strategies that highlight key tools and products featured in classes.
• Ensure compliance with food safety standards, local health codes, and sanitation regulations.
• Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment.
• Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
• Ensure store safety and cleanliness, addressing any maintenance needs promptly.
• Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.
• Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs).

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree