Cheese Manager - AVAILABILITY REQUIRED 4AM TO 8PM

Good Food Holdings Companies • Lake Oswego, OR

1d • $22 - $31 • Onsite

About The Position

Leads Cheese department and staff, including financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, hiring, training and performance management. Ensures the department provides an exceptional customer shopping experience, with the highest level of service and product knowledge. This is a management / leadership position. You are responsible for providing leadership in line with company values of equity, inclusiveness, and promoting a positive and progressive work environment in alignment with our company mission, vision, values and policies.

Requirements

• As a retail grocer, we operate 7 days/week and 365 days/week.
• Our in-store positions are likely to include evening, weekend, and holiday shifts per the needs of the business.
• Must complete and maintain any required food and/or work safety trainings and certificates.
• Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
• Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
• Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
• Demonstrates a solutions-oriented approach to problems or concerns.
• Represents company values.
• Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
• Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture.
• Responds to feedback in order to improve performance.
• Conserves company resources.
• Works in a manner consistent with company mission, vision and values and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies.
• Contributes to store cleanliness, maintains equipment.
• Informs store/department management of any problems.
• Observes all company rules and policies.
• Understands and complies with specific department or location guidelines, tasks and responsibilities.
• Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
• Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
• Builds trust and respect through dependability, organization and follow through.
• Promotes a collaborative team environment through recognition, leading by example and working alongside staff.
• Demonstrates approachability and fosters open communication.
• Creates an environment where staff are invested and encouraged to contribute ideas.
• Demonstrates a pro-active approach in resolving staff issues and conflicts.
• Demonstrates ability to adapt approach to different learning styles among staff.
• Previous supervisory or management experience required.
• Entry level proficiency with MS Office.
• Skills to manage financial results, including labor, sales and profit margin.

Nice To Haves

• Previous customer service, food service, retail or grocery experience preferred.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
• Knowledge of retail cheese, specialty, culinary or similar departments required.
• Working knowledge with POS, inventory or other retail specific software preferred with ability to learn new software or computer programs.

Responsibilities

• Ensures consistency of department conditions.
• Ensures all areas of department are stocked, rotated, faced and adhere to merchandising standards and category schematics.
• Responsible for in-stock conditions in department.
• Maintains appropriate inventory levels to achieve sales and margin goals.
• Orders Cheese products according to anticipated sales and seasonal needs.
• Trains staff to write orders and production schedules consistent with department goals and standards to ensure the highest level of product availability.
• Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
• Plans for weekly ads, events and holidays using tools and reports.
• Works with store management to understand and respond to current store trends.
• Coordinates with operations department to plan and conduct in-store tastings.
• Maintains professional vendor relationships.
• Ensures customer special orders are accurately placed and delivered.
• Ensures department compliance with all company organic standards.
• Cuts, wraps, weighs, prices, presents and processes cheese department products according to department policy.
• Receives and unloads merchandise; checks quality, count and condition.
• Communicates any issues to management and merchandising team.
• Stocks and rotates products with attention to product quality and expiration dates.
• Maintains the organization, rotation and cleanliness of back stock areas.
• Plans, leads and analyses the monthly perishable inventory.
• Demonstrates ability to multi-task and manage own time.
• Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department and store.
• Builds trust and respect through dependability, organization and follow through.
• Promotes a collaborative team environment through recognition, leading by example and working alongside staff.
• Demonstrates approachability and fosters open communication.
• Creates an environment where staff are invested and encouraged to contribute ideas.
• Demonstrates a pro-active approach in resolving staff issues and conflicts.
• Demonstrates ability to adapt approach to different learning styles among staff.
• Manages and provides oversight to all areas of the department.
• Directly manages all department staff, including performance management and review writing, scheduling, and providing ongoing training, coaching, development and feedback.
• Assesses, prioritizes and delegates tasks and production.
• Performs other tasks and duties as assigned.

Benefits

• Employee Assistance Program (EAP)
• 30% staff shopping discount
• medical
• dental
• vision
• pre-tax spending accounts
• life
• accidental death & dismemberment (AD&D)
• disability benefits
• 401(k) program
• PTO
• paid holidays
• supplemental leave pay (such as parental or bereavement)
• store incentive program based on financial & operational goals
• paid time for volunteering at a 501(c)3 non-profit
• discounts on some forms of public transportation
• adoption assistance
• up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed