Cheese Clerk | 30 hours | Availability Required Wed - Sat from 6 am to 6 pm

New Seasons Market•Lake Oswego, OR

10d•Onsite

About The Position

Prepares, stocks, rotates and presents Cheese department products. Provides exceptional customer service and contributes to a positive and collaborative team environment. This role requires engaging customers in a friendly manner, working a schedule that may change seasonally or due to staffing needs, and demonstrating reliable attendance. The position involves a solutions-oriented approach to problems, representing company values, and contributing to an inclusive working environment. It also requires cooperation with team members, customers, and vendors, giving and receiving feedback constructively, conserving company resources, and adhering to work and food safety policies. The role includes maintaining store cleanliness, equipment, and informing management of any problems. Compliance with company rules, policies, and department-specific guidelines is essential. Sound judgment and decision-making are expected in all job-related tasks and interactions. A DEI lens should be utilized in work tasks and when collaborating with others.

Requirements

Must complete and maintain any required food and/or work safety trainings and certificates.
Demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
Demonstrates a solutions-oriented approach to problems or concerns.
Represents company values.
Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture.
Responds to feedback in order to improve performance.
Conserves company resources.
Works in a manner consistent with company mission, vision and values and sustainability program.
Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies.
Contributes to store cleanliness, maintains equipment.
Informs store/department management of any problems.
Observes all company rules and policies.
Understands and complies with specific department or location guidelines, tasks and responsibilities.
Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
Required frequently and up to continuously to be on feet with a mix of standing and walking throughout shift.
Sitting seldom required.
Up to occasionally, dependent on location, required to climb stairs, step stool and /or ladders.
Frequently required to use hands and wrists for grabbing, twisting and pulling.
Performs other tasks and duties as assigned.
Medium means the worker can occasionally (1 – 33%) lift 50 pounds and can lift or carry objects weighing up to 25 pounds frequently (34 – 66%).

Nice To Haves

Previous customer service, food service, retail or grocery experience preferred.
Knowledge of retail cheese, specialty, culinary or similar departments preferred.

Responsibilities

Prepares Cheese department for store opening and closing.
Assists customers with product selection.
Shares product knowledge with customers.
Makes recommendations and suggestions based on customer needs.
Cuts, wraps, weighs, tares, prices, presents and processes cheese products.
Stocks, rotates and faces products with attention to product quality and expiration dates.
Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
Completes customer special orders thoroughly and provides follow-through as needed.
Handles damaged and spoiled product according to company policy.
Receives and unloads merchandise; checks quality, count and condition.
Communicates any issues to management and merchandising team.
Maintains cleanliness, organization and rotation of all areas, products and supplies.
Maintains accurate pricing and signage that meet merchandising standards.
Understands and complies with specific shift guidelines, tasks and responsibilities.
May participate in inventories and ordering.
Maintains awareness of current ads, promotions, holidays and events.
Demonstrates familiarity of terminology, supplier information and recommended uses for department products, with willingness to continue learning.
Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.