Cheese Clerk

New LeafSanta Cruz, CA
Onsite

About The Position

The Cheese Clerk position involves preparing the Cheese department for store opening and closing, receiving and unloading merchandise, stocking, rotating, and facing products, building attractive displays, and cutting, wrapping, weighing, pricing, and processing Cheese department products. This role also includes handling shrink and damaged product, completing customer special orders, maintaining accurate pricing and signage, and ensuring the cleanliness and organization of the department. The clerk must stay aware of current ads, promotions, holidays, and events, demonstrate product knowledge, and notify management of any relevant situations. This job description is a general definition of the position's scope and function, and duties may change as needed.

Requirements

  • Previous customer service, food service, retail or grocery experience preferred.
  • Knowledge of retail Cheese, Specialty / Gourmet and /or Culinary departments preferred.

Responsibilities

  • Prepares Cheese department for store opening and closing.
  • Receives and unloads merchandise; checks quality, count and condition.
  • Communicates any issues to management and merchandising team.
  • Stocks, rotates and faces products with attention to product quality and expiration dates.
  • Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
  • Cuts, wraps, weighs, tares, prices, presents and processes Cheese department products.
  • Records and handles shrink, damaged and past-date product according to company policy.
  • Completes customer special orders thoroughly and provides follow-through as needed.
  • Maintains accurate pricing and signage that meet merchandising standards.
  • Understands and complies with specific shift guidelines, tasks and responsibilities.
  • Maintains cleanliness, organization and rotation of all areas, products and supplies.
  • Handles damaged and spoiled product according to company policy.
  • Maintains awareness of current ads, promotions, holidays and events.
  • Demonstrates familiarity with products in department, with willingness to continue learning.
  • Notifies department manager or Manager on Duty (MOD) of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.
  • Performs other tasks and duties as assigned.
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