Checkout Receptionist
HealthWorks Medical•Paducah, KY
•Onsite
About The Position
We are looking for a check-out/receptionist to join our front-office team at HealthWorks Family Medicine. The job is extremely fast-paced and requires excellent customer service skills. A few of the job duties include answering phone calls, scanning, faxing, data entry, and managing schedules. To be successful you should have a pleasant personality, as this is also a customer service role. Multitasking is essential for this position.
Requirements
- Proven work experience as a Receptionist (preferred)
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Responsibilities
- Greet patients professionally at the check-in window
- Check patients in at their appointments - verify all demographic and insurance are correct
- Scanning and updating patient demographics and insurance into EMR
- Managing all medical record requests
- Answers and directs incoming calls to the appropriate area professionally and politely, by identifying our organization and self
- Scheduling patient appointments
- Calling and rescheduling patient appointments according to the provider schedules
- Mailing lab and diagnostic results to patients
- Reconciling lab results in the EMR to the appropriate patient chart
- Sorting incoming mail to the appropriate location
- Assisting with incoming faxes to the office through the EMR and redirecting them to the appropriate location
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
