Checkout Receptionist

HEALTHWORKS MEDICAL LLC • Paducah, KY

2d • $13 - $13 • Onsite

About The Position

HealthWorks Medical is seeking a friendly, organized, and customer-focused Check-Out Receptionist to join their Corporate Care team. This role ensures each patient leaves with a positive experience by providing efficient check-out services and exceptional customer care. The ideal candidate enjoys helping others, thrives in a fast-paced healthcare environment, and wants to be part of a team making a difference. HealthWorks Medical's mission is to make people and workplaces healthier and safer, with core values of Always Growing, Customer Focused, Team Player, and Servant's Heart.

Requirements

• High school diploma or GED required.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient computer skills, including Microsoft Office.
• Ability to maintain confidentiality and professionalism.
• Dependable, detail-oriented, and committed to providing outstanding customer service.
• Ability to work independently while contributing positively to a collaborative team environment.

Nice To Haves

• Previous medical office, receptionist, or customer service experience preferred.
• Experience with electronic medical records (EMR) preferred.

Responsibilities

• Welcome patients with professionalism and compassion during the check-out process.
• Schedule follow-up appointments and coordinate referrals as needed.
• Verify patient demographics and insurance information.
• Collect balances and other patient payments while accurately processing transactions.
• Provide patients with visit summaries, work status notes, instructions, and any necessary documentation.
• Answer incoming phone calls and assist patients with questions or direct them to the appropriate team member.
• Maintain accurate patient records within the electronic medical record (EMR) system.
• Protect patient privacy by maintaining HIPAA compliance at all times.
• Communicate effectively with providers, medical assistants, nurses, and administrative staff to ensure seamless patient care.
• Assist with scanning, filing, and other clerical duties as needed.
• Maintain a clean, organized, and welcoming reception area.
• Support clinic operations by performing additional duties as assigned.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Clinic Access
• Gym Membership
• Uniform Allowance
• 401(k) with Employer Match & Profit Sharing
• Professional Development Opportunities
• Internal Learning & Career Growth
• Monday–Friday Schedule
• Paid Time Off and Company Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED