Checker

Hy-Vee, Inc.•Le Mars, IA

1d•Onsite

About The Position

Checkers work at the grocery checkout and help customers throughout the store, providing friendly, accurate service and helping ensure each visit ends positively. They operate the register, process a range of payment types, handle returns and change, and follow applicable rules for WIC, food stamps, tobacco, liquor, and lottery transactions. The role also includes bagging merchandise, supporting carry-out and drive-up service, stocking and maintaining merchandise, assisting customers in finding items, keeping the checkout area clean and supplied, and helping with store promotions and other assignments. Checkers must follow Hy-Vee policies and store guidelines, maintain personal hygiene and dress standards, work scheduled shifts reliably, and contribute to store safety and security. Training is provided; no education or experience is required. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
Perform arithmetic calculations involving fractions, decimals, and percentages.
Understand and follow verbal or demonstrated directions.
Communicate supply needs orally or in writing.
Work effectively as part of a team to deliver a good customer experience.
Frequently stand and walk throughout the shift and perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning or sanitation duties.
Complete a pre-employment drug screen successfully.

Responsibilities

Provide prompt, friendly customer service, greet customers, learn their names, and help make each visit positive.
Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
Follow local, state, and federal guidelines for WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
Bag or box merchandise and assist courtesy personnel, drive-up service, and carry-out service.
Stay knowledgeable about item look-up and department numbers, item features, weekly ad changes, and sale items.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and escort customers to requested items.
Keep the register area clean and supplied, and report improper cash levels in the drawer.
Verify register balances at the beginning and end of each shift where applicable.
Communicate clearly by intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
Remain aware of surroundings to support store safety and security.
Assist store management with displays and decorations for promotions and events as needed.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene, dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.