Check In Check Out Representative - Caldwell Urgent Care

Full Circle Health • Caldwell, ID

9h • Onsite

About The Position

The Check-In/Check-Out Representative is an important team member supporting the reception department at Caldwell Urgent Care Clinic. This role is essential for achieving the dual mission of Full Circle Health (FCH). The Check-In/Check-Out Representative shall be accountable for successfully assisting patients with the FCH check-in and checkout processes at appointments to maximize patient satisfaction and clinical operations.

Requirements

• High School/GED
• 2 or more years customer service experience required
• Immunizations for all staff to include an annual influenza vaccine as a requisite for employment.
• Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.

Nice To Haves

• Previous medical office experience preferred
• Previous call center experience preferred
• Certified Medical Interpreter, preferred

Responsibilities

• Assisting patients with the FCH check-in and checkout processes at appointments.

Benefits

• Multiple health and dental plans
• No cost to employee life insurance
• No cost to employee long term disability
• Employee assistance program
• Financial advisors
• A variety of other optional benefits
• 6.5 paid holidays annually
• PTO starting at 19 days per year
• Retirement program with auto enrollment and match

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED